Cleveland ClinicReviews of clevelandclinic.org

Absolutely the worst experience EVER with the Cleveland Clinic. I took my wife there (Cleveland Clinic/Marymount ) on5/23..she was weak, not feeling well.....took her to the ER..they ran , let's see EKG,Chest X ray, CT scan, cardio ultra sound,blood tests, urinalysis,..decided they'd keep her while the test results were reviewed ( just to be on the safe side ) released her on the 24th (friday right before the long holiday weekend ) Cardiologist said he couldn't find anything...SERVICE was close to non existant...she did not improve over the weekend, AND by Monday the 27th I had to call the paramedics as she could not stand and fell down......they took her to Southwest General...where they imediately determined she had a serious case of COVID......how the Cleveland Clinic totally missed that is frankly incompetent.She remains hospitalized at Southwest General 5/31 where the patient care is far far superior, as is the communication. Cleveland Clinic is all reputation, which they do not deserve they are BAD!

I am regular patient with Cleveland London ever since it’s opened. Always admire its services, care and standards. Felt very disappointed during my recent visit this Tuesday on 28th for an outpatient appointment, no one even bothered to check basic things such as BP, however had a thorough discussion about my health with my cardiologist he was very good that’s the only good thing about my visit. I been asked to get my ECG done after my appointment never understand why ? No one even bothered to discuss it with me how was it. Worst thing was noticed been invoiced for 2 ECGs , overcharged for outpatient consultation over quoted fee, which I have queried now. To me this time it seems like a ripoff experience instead of care and looking after

Cleveland Clinic LONDON. In my opinion -AVOID- they provide low quality healthcare. They trade on their name. There are plenty of other places in London to get private healthcare. I went for an MRI at my own request and they provided a 'very basic' report of a couple of lines which told me nothing that I did not already know. I had an MRI and report done by the NHS previously and in comparison the NHS report provided much more helpful detail on my condition. I had thought a 'private report' would be better or at least as good as the NHS one. I complained to Mr Greggio who is the Lead Radiographer and still they will not provide a better report. Their MRIs are £1000 plus, so please spend your money somewhere else and get an informative report that tells you relevant things. I have never been so disgusted with any healthcare which I have paid for before so I am writing this to warn you. I will not be getting any operation at this clinic ever, so at least I learnt something for myself before I got to that point. Do not waste your money! They take your money and give you rubbish.

The patient does not come first at Cleveland Clinic. I’m getting the feeling that DEI Is more important to them than having a good doctor. So very Disappointed in Cleveland Clinic. When I go to a cancer doctor, I want him to be the best in his field. They can no longer offer that to me And many other very disappointed patients.

Braathrn cancer clinic is now charging an additional $293 along with $444 for a follow up visit to your doctor. DONT GO!!!!!!

Diagnosed with prostate cancer with a Gleason score of 10 met with Dr Eltemamy on March 20th 2024 and was told that by removing the prostate the cancer would be 100% curable. The next day scheduled an appointment to have it removed on May 10th. Arrived on May 7 to have several tests including an MRI to be informed on May 8 at 4:50Pm sitting in an office for over an hour that he would not do the procedure and to go back to Knoxville and find someone to do it no other assistance but to leave. We are leaving May 9 to hopefully get help asap as was instructed on the MRI. Never going back this place only wants easy cases to keep the record clean.

As a physician who has undergone heart surgery at various renowned medical institutions including Johns Hopkins Health System and Cedar Sinai in California, I approached my experience at the Cleveland Clinic with high expectations. Unfortunately, my encounter with their services left much to be desired. While I appreciate the competence of my doctor, the overall customer service at the Cleveland Clinic fell short of expectations. The phone system is frustratingly inefficient, often leaving patients on terminal hold and making it nearly impossible to speak with a representative promptly. This lack of accessibility is disappointing and reflects poorly on the clinic's commitment to patient care. One of the most concerning aspects was the surgical scheduling process, which I found to be disorganized and insensitive to the needs of patients. Despite boasting an impressive record of operations, the clinic's approach to scheduling felt indifferent, lacking the personalized attention that patients undergoing such critical procedures deserve. Best described as “they don’t care approach”. In times of heart emergencies, the response time from the Cleveland Clinic was less than satisfactory. There were huge delays in getting back to patients, which are particularly distressing in urgent medical situations. If you are counting on them being there for you, then go someplace else. Comparing my experience at the Cleveland Clinic to Cedar Sinai, which is often considered the second-best heart hospital, I found Cedar Sinai to excel in patient-centric care. The staff at Cedar Sinai demonstrated a higher level of professionalism and compassion, making me feel valued and supported throughout my medical journey. While the Cleveland Clinic may boast the title of the number one heart hospital from a marketing perspective, my personal rating based on patient experience would be the worst heart hospital I have ever experienced. The beautiful infrastructure and reputation do not compensate for the lack of attention to patient needs, inefficient communication channels, and overall subpar customer service. In conclusion, if you prioritize being treated with respect, efficiency, and compassion, I would recommend exploring other options beyond the Cleveland Clinic for your medical needs.

Recently paid for Virtual Second Opinion at Cleveland Clinic as I am out of state.Let me just say they take your money and don’t do what they say they’ll do, from getting your records with out bothering you to help, to having a doctor talk to you personally about your diagnosis. They basically take your money and tell you what your neighbor could’ve done for free! Yep looked at your records and looks like the right diagnosis! This is all done by email, and you never talk to anyone. Don’t waste your money, this VSO is nothing more than a scam!!