Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
317 reviews
Clean OriginSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop Beautiful, Affordable, and 100% real diamond engagement rings. Clean Origin Lab Created diamonds are identical to mined diamonds having the same chemical, physical and optical properties as their mined counterparts. Our Lab Created diamonds are ec...
Clean Origin (cleanorigin.com) has 317 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
317 approved reviews, newest moderated first
My tennis bracelet is gorgeous ! So sparkly and beautiful clarity !
By Julie F.
Response from Clean Origin· Mar 31, 2026
Hi Julie, thank you for the lovely feedback! We’re so pleased your bracelet exceeded expectations. Enjoy wearing your beautiful piece!
Beautiful engagement ring. There was a small hiccup but they immediately took care of the issue. Was delivered ahead of time. Thank you Clean Origin
By Henrik P.
Response from Clean Origin· Mar 31, 2026
Hi Henrik, Thank you so much for your kind words! We’re thrilled you love your engagement ring. While we’re sorry there was a small hiccup, we’re glad our team could resolve it quickly and get your order to you ahead of schedule.
Easy process fast shipping. Fiancé loves it
By Ml
Bought 3 carat earrings. NO Certificate available. CS says the S1 grade is too low to certify. Use a different lab grown company is my recommendation.
By Guest
Response from Clean Origin· Mar 31, 2026
Thank you for your feedback. We understand certification is important to many customers. We offer both certified and non-certified earrings, and this information is specified on each product page prior to purchase. For added peace of mind, we also provide a 60-day return policy should any item not meet expectations.
Beautiful bracelet as described. Easy process. Fast Shipping. A+++
By Keith M.
The ring arrived in a plastic pouch without any supporting documentation. I reached out to customer support twice and have yet to hear back. I had purchased from clean origin years ago and it was a wonderful experience. This one not so much.
By Shay
Response from Clean Origin· Feb 13, 2026
We’re sorry to read your review, as it does not reflect the experience we aim to provide. All of our jewelry is shipped in a jewelry box with protective packaging ; we do not ship orders in plastic pouches. We carefully document our fulfillment process, and our records confirm your order was packaged according to our standard procedures. Regarding documentation, the item selected is not listed as a certified piece on our product page. We are always transparent about which diamonds include third-party certification, and certification details are clearly noted when applicable. Our team responded via email to clarify this as well. If there are any outstanding concerns, we would genuinely welcome the opportunity to assist further and ensure you feel confident in your purchase. Please don’t hesitate to reply directly to our support team so we can help.
I love the diamond engagement ring that I picked out. It fit perfectly and sparkles like you wouldn't believe. I have already received so many compliments on it it. Just ordered the wedding band to match.
By Leslie H.
I placed the orders. Two different rings. A wedding set for my wife and a ring for me. They arrived within the time frame quoted and the work quality was outstanding.
By Richard B.
Response from Clean Origin· Feb 4, 2026
Thank you for sharing your experience! We’re thrilled to hear that both rings arrived on time and that you’re happy with the quality. Congratulations to you and your wife, and we hope you enjoy your beautiful pieces for years to come!
