Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
317 reviews
Clean OriginSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop Beautiful, Affordable, and 100% real diamond engagement rings. Clean Origin Lab Created diamonds are identical to mined diamonds having the same chemical, physical and optical properties as their mined counterparts. Our Lab Created diamonds are ec...
Clean Origin (cleanorigin.com) has 317 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
317 approved reviews, newest moderated first
Absolutely perfect. She loved the ring, and the quality is excellent.
By Steve G.
Response from Clean Origin· Sep 20, 2026
Thank you for sharing your experience! We’re thrilled to hear the ring was absolutely perfect, that she loved it, and that you were impressed with the quality. We truly appreciate you choosing Clean Origin!
Very nice bracelet, great diamonds. Quality on the bracelet itself could be improved, though. I think the sturdiness should be stronger in terms of the sideways bend. But a very nice piece for sure.
By Dan F.
Response from Clean Origin· Sep 20, 2026
Thank you for taking the time to share your feedback! We’re glad to hear you’re happy with the diamonds and overall look of the bracelet. We also appreciate your comments about the bracelet’s sturdiness and flexibility, and we’ll be sure to share your feedback with our team.
I received wrong diamond which is all out of best ratio.this is not what I ordered. ( table, depth, Pavilion angle, crown angle, crown height) Customer service told me the return will start within 24-48hours though e mail. But nothing happened. I reminded my return through customer service but seems like does know anything.
By Joonheuk C.
Response from Clean Origin· Sep 18, 2026
We’re sorry to hear that you were disappointed with the replacement diamond and your experience with the return process. In this case, the diamond originally selected was no longer available. As explained on our website, when a selected diamond becomes unavailable, we may provide a replacement of equal or higher quality at no additional cost. The replacement diamond provided matched the original order in color, cut, clarity, and carat weight. The replacement was also graded as an Ideal Cut by IGI. The Ideal Cut designation takes into account specific proportions and other characteristics of the diamond, including factors related to the table, depth, crown, and pavilion. While we understand that you may have been looking for particular proportions within those parameters, the replacement did meet the grading criteria for its Ideal Cut designation. We also reached out by both phone and email to see if you would prefer that we source another diamond that more closely matched your preferred proportions, but unfortunately we did not receive a response. Regarding your return, the return paperwork was sent to you, and we are ready to process the return once the item is received by our team and completes our standard inspection process. Your refund will then be issued in accordance with our return process. We appreciate your feedback and regret that this experience did not meet your expectations. We remain committed to making the process as smooth as possible and addressing your concerns.
I am in LOVE with my ring. Shipping was secure, and it got here earlier than expected. Seriously amazing customer service and product. Couldn't be happier!!!
By Michelle
Response from Clean Origin· Sep 20, 2026
Thank you for sharing your wonderful experience! We’re thrilled to hear how much you love your ring and that it arrived safely and earlier than expected. It’s also great to know you were happy with our customer service. We truly appreciate your kind words and choosing Clean Origin!
Buying something as important as an engagement ring from an online site, unseen, can be nerve-racking, but it turned out perfect and the engagement set was exactly as described. Cannot be happier.
By DF Charleston, S.
Response from Clean Origin· Sep 12, 2026
Thank you so much for trusting Clean Origin with such an important purchase! We’re happy to hear that your engagement set turned out just as you hoped and that you couldn’t be happier with it. Wishing you both many happy moments together. Thank you for choosing to shop with us at Clean Origin.
Delivery service not too great but Clean Origins Company was great handling speedy shipping. Beautiful ring 😍
By Mary S.
Response from Clean Origin· Sep 12, 2026
Thank you for your review! We’re glad to hear you had a great experience with Clean Origin and that you’re happy with your beautiful ring. We also appreciate your feedback regarding the delivery service and will share it with our team.
I don't write reviews.
By Purchaser
Response from Clean Origin· Aug 27, 2026
Hi James, thank you for taking the time to share your experience, especially as someone who doesn’t usually write reviews! We’re truly honored for a second purchase and appreciate your continued trust and support.
Everything was seamless and my wife is thrilled with the ring. Great job!
By Stephen L.
Response from Clean Origin· Aug 23, 2026
Thank you for sharing your experience! We’re delighted to hear that everything was seamless and that your wife loves her ring. We’re glad we could be part of such a special purchase! Thank you for choosing Clean Origin.
