Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
317 reviews
Clean OriginSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Shop Beautiful, Affordable, and 100% real diamond engagement rings. Clean Origin Lab Created diamonds are identical to mined diamonds having the same chemical, physical and optical properties as their mined counterparts. Our Lab Created diamonds are ec...
Clean Origin (cleanorigin.com) has 317 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
317 approved reviews, newest moderated first
They were pleasant to work with.
By customer
Response from Clean Origin· Nov 19, 2025
Hi Randey, thank you for your review! We’re glad to hear you had a pleasant experience working with us. We truly appreciate your feedback and hope to serve you again in the future!
The ring was beautiful and my wife loves it.
By Donn B.
Response from Clean Origin· Nov 12, 2025
Hi Donn, we’re so glad to know the ring was a hit! Thank you for choosing us and for taking the time to share your experience.
Really like the engagement ring we got from this company so we chose them for our wedding bands and ordered both on 1 order. BIG MISTAKE. There inventory system can't handle it. I have had to send both rings back for resizing 5 times and they are never fixed because they swapped the sizes on the rings and just keep mailing them back wrong. Happy with quality and I like they are paying for the returns but its been 5 times now and my wedding is 42 days out and here I am pulling my hair out because they can't handle a resize. One thing at a time only with these guys.
By Michael M.
Response from Clean Origin· Nov 10, 2025
Hi Michael, We’re truly sorry for the mistakes that happened with your order and we know how frustrating this has been. This isn’t the experience we want for our customers, and we take full responsibility for the errors that occurred. Our team has been in touch with you directly, and we genuinely appreciate your patience as we work to make things right. We’re also reviewing the situation internally to make sure this doesn't happen again. Thank you again for your understanding. We really do value your business.
Quick customer service. Beautiful diamond.
By Priscilla M.
Response from Clean Origin· Nov 7, 2025
Hi Priscilla, we appreciate your review! It’s wonderful to know you’re pleased with our service and the quality of your diamond.
High quality. Great price. Shipped faster than ETA
By Zak I.
Response from Clean Origin· Nov 7, 2025
Hi Zak, we appreciate your feedback! It’s great to know you’re pleased with the quality, price, and speedy shipping.
Very easy site to work with. Lots of very beautiful options. Hick up with the "complete order" stated on the site after a partial delivery but was quickly answered after questioning. Items are just wow now that I have both items in hand. Will be using again for future gifts for sure.
By Eric E.
Response from Clean Origin· Nov 7, 2025
Hi Eric, we really appreciate your kind words and patience! We’re so happy everything worked out and that you’re loving your pieces. Can’t wait to help you find more beautiful gifts next time!
I have waited years to purchase a new center diamond. I was hesitant to purchase online. The stone came in the mail quickly. The day I got it, I took it to the jewelers. They were just as surprised as I was. The diamond is exactly described. Jewlers compared it to the GIA certificate. Certification was spot on. I will buy from them again.
By Tracy
Response from Clean Origin· Oct 30, 2025
Hi Tracy, thank you for sharing your experience! We’re thrilled that the diamond matched its GIA certification perfectly and that you felt confident in your purchase. We appreciate your trust in buying online and look forward to serving you again soon.
Excellent quality for the price. The selection was outstanding. Customer service was very responsive. I will definitely recommend Clean Origin to friends and relatives.
By Matthew (.
Response from Clean Origin· Oct 16, 2025
Hi Matthew, thank you for your wonderful review! We're so glad to hear you were pleased with the quality, selection, and our customer service. Your recommendation means the world to us—we truly appreciate your support and look forward to helping your friends and family in the future!
