Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
22 reviews
ClayaSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
At Claya, we believe health should be personal, powerful, and within reach.We’re a modern health and wellness platform helping people take control of their weight, energy, and confidence through science-backed treatments like GLP-1 medications (semaglutide, tirzepatide) and compassionate care. But we’re more than just prescriptions — we’re a partner on your wellness journey.Our approach is holistic and human. We combine cutting-edge medical science with personalized coaching, telehealth support, and ongoing education to ensure every step forward is sustainable and empowering. No shame. No shortcuts. Just real results and a community that gets it.Whether you're starting your weight loss journey or leveling up your long-term health, Claya is here to guide you — inside and out.Innovative. Compassionate. Rooted in results.
Claya (claya.com) has 22 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
Showing 3 reviews with 2 stars · Clear filters
I would schedule a consult for my next dosage. ( This is required.) I would be waiting on the phone and the scheduled time would come and go with no medical professional coming on the line. I would then get an email stating that I no-showed! My wife also had this issue numerous times. I have since cancelled and have gone to a competitor. I’m paying 1/4 the cost of Claya.
By Scott S.
You canceled my coaching with no reason and no attempt by Clays to contact me to reschedule. I called to reschedule and was hung up on. I have no instructions on how to order my second batch. The Quest lab you use locked themselves out of their lab and I could not get my blood drawn. Not a good first impression!
By Scott
I wanted to write a good review. However, at every turn, I was met with frustration, delays, a clunky UI (user interface). I never once received my medication shipment on time. And I likely never would have received anything at all if I didn't dedicate at least 4 - 5 phone calls every month and spend 20 mins on each of the 4 or 5 calls to speak with someone on the phone. Ea time, I had the same inquiry: where is my medication, what is the delay and when can I expect my medication. The process 'should' be automated, but I understand it is isn't or can't be. But, what is automated and never, ever late- my monthly EFT pull from my bank account. That is ALWAYS reliable. This service, unfortunately was not. I was a member from March 2025 - July 2025. It was more time (calling, on hold and emailing them) than I had to dedicate.
By Britney
