Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
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110 reviews
CLAXYSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Claxy is not only a lighting manufacturer committed to design, research, development and manufacturing of energy efficient lighting but also an online retailer with an e-commerce site dealing in sales of light fixtures. We manufacture premium quality energy efficient light fixtures with the best light source, electrical parts, materials and craftsmanship.
CLAXY (claxy.com) has 110 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
110 approved reviews, newest moderated first
This fixture is a beauty and puts lovely pattern on the ceiling. Also looks nice on a dimmer. Does not give off tons of light but is perfect in my upstairs hall. Nicely made, classic and stylish all at once.
By Blue skies in M.
Response from CLAXY· Dec 12, 2022
Hello, Blue Skies in Maine. We are grateful that you took the time out to leave us a 5-star review. Thank you so much!
The fixtures and the hardware are of pretty good quality. The glass shades have too many air bubbles in them though. All three of mine that I ordered have those air bubbles which takes away from the beauty of the product. I was asked for photos, so I sent photos. They said the photos were unclear because of the wood background, my opinion differs and I would attach photos here if I could. Oddly, they stated they could only see a couples bubbles in the shades. That doesn't warrant any action I guess. They requested more photos, I'm not taking the lights apart again and taking more photos. Apparently a few bubbles in each of the glass pieces is fine with them. So if it's fine with you to have bubbles in the glass pieces then go ahead and buy these. The rest of the product, as I stated, is of good quality. I just removed a star for the futile waste of my time in this process,
By David D.
Response from CLAXY· Dec 7, 2022
Hello David. Thank you so much for your review. We are sorry about the fact that the glass shades are unable to meet your satisfaction because of the air bubbles. Please allow us to make it right. We just emailed you and please let us know what we can do on our end to to resolve the issue for you. Thanks.
Customer service was great!! I bought 3 lamps and when I received them they were a little bigger than what I needed and so I returned them. That was easy and the credit was given immediately to my account.
By Lorie S.
Response from CLAXY· Dec 5, 2022
Hello Lorie. We are grateful that you took the time out to leave us a 5-star review. Thank you so much!
I purchased from Claxy for the very first time this month and I have to say that I am extremely satisfied with them. My pendant light fixture is of high quality and looks fabulous over my dining table. It's very chic and stylish and their prices are very reasonable. But more importantly, their customer support goes above and beyond to make sure you're happy! Way to go folks at Claxy. Mark me down as a very happy customer!!
By Martha P.
Response from CLAXY· Dec 5, 2022
Hello Martha! Thank you so much for taking the time to leave us a 5-star review – it's much appreciated!
Shopping was easy and the light fixture was shipped quickly. No issues and I love the light.
By Aimee
Response from CLAXY· Nov 24, 2022
Hello Aimee. We are grateful that you took the time out to leave us a 5-star review. Thank you so much!
Advertised as free returns but I was responsible for the return shipping ($122) for the items that were not as described in which case we didn’t like. Will not buy from again. Much easier to buy from the big box stores and return things for free that you don’t like.
By Dominick G.
Response from CLAXY· Nov 14, 2022
Hello Dominick. We regret that your issue may not have been handled in the way you wanted. Thanks for sharing your review.
Great service. Love the fixture
By Gail M.
Response from CLAXY· Nov 14, 2022
Hello Gail. We are grateful that you took the time out to leave us a 5-star review. Thank you so much!
Quick delivery
By Bessie T.
Response from CLAXY· Nov 11, 2022
Hello Bessie! Thank you so much for taking the time to leave us a 5-star review – it's much appreciated!
