Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
110 reviews
CLAXYSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Claxy is not only a lighting manufacturer committed to design, research, development and manufacturing of energy efficient lighting but also an online retailer with an e-commerce site dealing in sales of light fixtures. We manufacture premium quality energy efficient light fixtures with the best light source, electrical parts, materials and craftsmanship.
CLAXY (claxy.com) has 110 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
110 approved reviews, newest moderated first
Website had good photos displaying the item I was interested in. Payment was easy. An email with confirmation & delivery arrived promptly.
By Karen H.
Response from CLAXY· Feb 1, 2023
Hello Karen. Thank you so much for taking the time to leave us a 5-star review – it's much appreciated!
I like the quick response to my email and also the clear directions to return my products made it an easier process.
By Jarred M.
Response from CLAXY· Jan 19, 2023
Hello Jarred. We are grateful that you took the time to leave us a 5-star review. Thank you so much!
Too big. Didn’t look that way in the display picture. Need to return
By Shawn G.
Response from CLAXY· Jan 19, 2023
Hello Shawn. Thanks for your review. We are sorry that our products failed to meet your needs. We just sent you an email which tells you how to return the light fixtures. Please check out the email for more details. Thanks.
Website was user friendly, price was good, shipped super fast and was perfectly packaged. 5 star experience!
By Jenleda
Response from CLAXY· Jan 17, 2023
Hello Jenleda! Thank you so much for taking the time to leave us a 5-star review – it's much appreciated!
The light that we ordered is exactly what I was looking for and came to us well wrapped and in a timely manner.
By Kaydi J.
Response from CLAXY· Jan 15, 2023
Hello Kaydi. We are grateful that you took the time to leave us a review. Thank you so much!
The website was easy to navigate. The product I ordered was as pictured and delivered on time. There was a question about the color of the item. It appears to be bronze but is listed as black in the description. I submitted a question but never received a response. I was hoping for the black one but got the bronze. I will keep it anyway but that should be clarified on the website or at least answered.
By Anne K.
Response from CLAXY· Jan 12, 2023
Hello, Anne. Thank you so much for taking the time to leave us a 5-star rating – it’s much appreciated! Thanks for your question. We have answered your question on the website. We sincerely apologize for the delayed reply. We are sorry to let you know that this pendant light does not come in a black finish. The light fixture comes in three finishes, including bronze, brushed nickel, and brass. If you prefer a dark finish, bronze is a great choice for you. We have reedited our description, clarifying that the finish is bronze. Thank you for bringing this to our attention.
Great communication, quick shipping. Nice product.
By Sandra C.
Response from CLAXY· Dec 28, 2022
Hello Sandra. Thank you so much for taking the time to leave us a 5-star rating – it’s much appreciated!
I only received one of the three of a kind light. I have been contacted anbout the delivery of the other two packages.
By Blank
Response from CLAXY· Dec 23, 2022
Hello. Thank you for taking the time out to leave us a review. The other two packages are still in transit. We just sent you an email and shared the tracking numbers of the rest of the packages with you in the email. The expected delivery date of these packages is Dec.23. Would you mind checking out your mailbox? Feel free to let us know if you have any other questions. Thank you.
