ClassicShaving.comReviews of classicshaving.com

I ordered a shaving kit in late November as a Christmas present. My credit card was fully charged and the order never arrived. The period between Thanksgiving and New Years I, repeatedly, emailed Classic Shaving to find out the status of my order, with never any response back. I then looked up Classic Shaving’s Customer Service number on-line and called that number. Classic Shaving’s pre-recorded voicemail noted due to COVID-19 the customer service number is not monitored please contact us via email. Buyer beware regarding Classic Shaving/the Grooming Network.

Ordered straight razor and hone. I received only the straight razor without the hone, send a mail, no one answer me so far. Very disappointed!

If I could give them ZERO stars I would. I think 1 star is way too generous. I have attempted numerous times to get an answer from their customer service team as I have requested a refund time after time. They use the lame excuse of COVID to not answer any phone calls so you are relegated to sending an email into oblivion that will never receive a reply. Don't waste your time with classicshaving.com they have ripped me off of my purchase price. Don't be their next victim.

Unfortunately I didn’t read all the bad reviews on this fake company until after I paid. How can they get away with this? Why have they not been forced out of business? This is just plain wrong.

So I’m going to start off by saying I used this company for 3 years despite my gut telling me not to. I found this company a few years ago when I first made the switch to a straight razor. I didn’t know much, and I ended up buying a razor from them, used it maybe three times before it lost the edge. The fact is, these guys claim to be an American company, yet they sell Rebranded gold dollar razors (made in China) to people who don’t know any better (at insane markups). So besides the fact that they push garbage on people, the other (good) razors they have are either never in stock, or are marked up by 100-200% more than other smaller sites. And don’t forget, these people were ALSO scalping home made hand sanitizer for insane prices and leaving thousands of people unfulfilled during a pandemic. My last issue with them was when covid first happened I tried to get my razors honed, I paid for the service, the next day I received an email from them about an employee or family member (I can’t remember exactly) dying from covid, things might be backed up. So I email them “hey when can I send my blades in to be honed?” Received no reply for FIVE MONTHS and several other emails. I was trying to be patient, you know, death is touchy. The day AFTER I called my credit card company, I received an email from them “why did you dispute the charge? You could have just sent it in” lol that should tell you what these people care about. They target noobs, they sell them as much crap for as much money as they can get, until the noobs figure out what they’re actually doing and move on.

DO NOT CREATE AN ACCOUNT. SHOULD YOUR INFORMATION BE COMPROMISED, THERE IS NO WAY ON THEIR SITE TO CHANGE YOUR PASSWORD. DO NOT CREATE AN ACCOUNT, YOUR INFORMATION MAY NOT BE SECURE.

I had previously had good experience with this company, so I placed a $300 order with them, 2 weeks later the order still hasn't shipped, a half dozen emails were never replied to, and I'm out $300. Don't waste your time or money.

Like others, I have sent my money, my account has been debited and crickets. I’ve sent several emails with no response and have disputed one charge already (the razor was supposedly shave-ready). My current order sits untouched and at this point I’m going to email once more, give them ANOTHER week to respond before I dispute that charge for lack of fulfillment. Do NOT buy from this company as you money will go down a rabbit hole and your only recourse is to email (due to COVID, they are unable to answer phone calls, unlike virtually every other business I’ve dealt with since March). Since they can’t seem to respond to emails, you’ll be throwing your money away.