Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,769 reviews
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"Buy less, choose well, make it last." -Vivienne Westwood We are inspired by the earth and its interconnected inhabitants. We are inspired by well-made tools and intentional living. All of us at ClassicShaving.com feel that the daily ritual of shaving is a time of quiet, thoughtful, almost zen-like privacy and contemplation. We believe that a task we'll perform thousands of times in life, is an opportunity for mindfulness and the chance to witness our impact on the earth. We have customers who have transformed their lives by switching to this classic method of shaving. In a world that moves and changes so quickly, it is a powerful choice to shave slowly and deliberately with a straight razor or safety razor. When using a straight razor all one needs is an artisan blade, an American-made leather strop (for maintaining the blade) a brush and soap, and the skills to use them. After the initial setup, the only waste created during the daily shave is soap bubbles down the drain. When using a safety razor the only waste is the little rectangular blade which can easily be recycled. There are three great reasons to switch to wet shaving; to save your face, your pocketbook and our planet. Make the switch today!
ClassicShaving.com (classicshaving.com) has 1,769 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
1,769 approved reviews, newest moderated first
I bought a shaving brush for almost $100.00 and they took my $ but I never got the item. I was out of country at the time and had to cancel my credit card which became a big problem. Recently I made the mistake of buying again and they charged my card 4 four times. F them.
By Andy M.
*If you have Christian eyes DO NOT READ* classicshaving(dot)com Not 1, a 0, ZERO... Seeing as most of the reviews are from 2020 Covid, I'd like to make an update for anyone interested in purchasing any items from this company. As of 2024, they are a fu!king sh!t company that has zero CS post Covid-19 lockdown. If rumors from 2022 are true with the company being sold, so be it, however... The phone line is still the same with 'contact us via email for CS, the phone lines are down due to covid' -- Not sure about the rest of you, but I can call any number of businesses and none of them have a email only voice mail. To top it off their emails and social media messages leave zero reply. Word to the wise, either use Paypal as a transaction or have a good credit card company that you can dispute transactions with because when their service inevitably fails you won't get in touch with anyone via phone, email, or social media chat for assistance on a return/exchange; and forget a store credit and a 'promise' that it will show up on your next order because that too is bullsh*t because yet again, you need to get ahold of someone first. Their communication is subpar. Their inventory is hit or, in more cases than not, miss. You are an order number. You are not a valued customer. Take your business elsewhere this company doesn't deserve your money.
By Alex
Sent engraved Wacker original with very nice highly polished (wood)?scales for honing. Recieved back with raised grain very rough coarse scales.Customer service won’t take phone calls and won’t even acknowledge emails.Hugely disappointed and frustrated.Need to send somewhere for repair.Recommend never using them!
By Jim
I sent my razor in for rescaling. Got a voicemail from Bethany asking a question about the order and was instructed to email them. I've been emailing since April to no avail. I never got the service I paid for and they stole my razor. PLEASE learn from my mistake and always check the online ratings and reviews before buying anything from a new company.
By Dan J.
Absolute garbage company, they sent my package USPS and it never arrived. They refused to resend or refund the money. The response was basically F you it's not our problem. Avoid!
By S P.
I bought three Hart Steel razors from them. My order date is 26.11.2022. My order number is #264674. My order was never shipped and I never got a response to the emails I sent. I wrote from Facebook, I messaged from Instagram, but they do not reply in any way. I sent an e-mail to cancel the order, they did not even respond to it. Liars and fraudsters.
By Orkun
I ordered 4 shaving soaps in the late afternoon of Friday, July 8, 2022, which I paid for by credit card. On Tueday, July 12, I received an email notifying me of the USPS tracking number, however when I went to track the shipment, the tracking number was cancelled the same day it was issued. There is no telephone service anymore. They are using Covid aa an excuse for ignoring their customers.
By Ira G.
It seems like a longish time to me, but then I'm pretty impatient. Still I'd like to have what I ordered.
By Robert H.
