Great product
Great product. Great service. Fast shipping.
By Daniel B.
Response from CityShade· Feb 23, 2025
Thanks for your review!
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
255 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Cityshade is a leader in online custom blinds, shades, and drapes. Our user-friendly website offers free shipping, free swatches, and easy-to-understand instructional guides for Do-It-Yourselfers. We have over 50 years of experience making the finest custom window treatments for luxury homes in the USA. Our state-of-the-art manufacturing facility and world-class customer service team are located right here in the USA.
CityShade (cityshadecompany.com) has 255 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
255 approved reviews, newest moderated first
Great product. Great service. Fast shipping.
By Daniel B.
Response from CityShade· Feb 23, 2025
Thanks for your review!
There was really good I really enjoyed it
By Tracy P.
Response from CityShade· Feb 23, 2025
We appreciate the kind words!
We ordered the zebra shades in the color Iron and they are beautiful Everything went very well. The staff is helpful and knowledgeable. The free swatches are a nice size and of great quality. However, you need to follow up on the swatch order you place, as they don't seem to make it to the person fulfilling that order. There were no problems ordering the shades though.
By Jennifer
Response from CityShade· Feb 23, 2025
We're glad that you love the Zebra Shades!
Very good customer service. Product fit my needs.
By Tom
Response from CityShade· Feb 9, 2025
Thanks for your review! We're glad that you love the product.
Wonderful product! Great quality. Great price. Easy installation instructions. Love my City Shades! Thank you.
By Shelly M.
Response from CityShade· Feb 9, 2025
Thanks for your kind words! Your words encompass all that CityShade represents.
Product came as described and was super easy to install, with the provided instructions. I had no issues with my order whatsoever. I look forward to updating the rest of the rooms in the house when I get the chance.
By Corrie W.
Response from CityShade· Feb 9, 2025
Thanks for the lovely review! Please reach out when you are ready to do the rest of your rooms.
This company is fantastic to deal with and the products are top notch. After being disappointed with the ordering process at the Orange and Blue home stores, we found City Shade online and were blown away by the entire experience.
By Dave K.
Response from CityShade· Feb 1, 2025
Thanks for your kind words!
My customer satisfaction speaks to the beauty of the product. I had a difficult time find ing information about the rod diameter and the availability of an equivalent one plus the back order. Then I had to cut down the finials and paint the ends so that they could fit properly. But all said and done it worked out beautifully. And thankfully they you listened and we got it done
By Jean C.
Response from CityShade· Jan 18, 2025
Thanks for your review!