company came through with correcting a…
company came through with correcting a manufacture mistake made with a incorrect battery key on an ebike
By Will
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
447 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom Fixed Gear Bikes, Fixie Bikes, Commuter Bikes, Road Bikes, Urban Cycling Gear & More Available at City Grounds, your premier source for urban cycling.
City Grounds (citygrounds.com) has 447 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 334 reviews with 5 stars · Clear filters
company came through with correcting a manufacture mistake made with a incorrect battery key on an ebike
By Will
I’ll let you know on Christmas. Sure it’s fine. Thanks
By Adam N.
I ordered an elite BMX bike for my son from city grounds. When it arrived on my front door it was stolen by a porch pirate. I reported the incident to city grounds and showed them proof of the thief taking the package from surveillance footage and without hesitation they understood the situation and were very quick to send me a replacement bike. Because of this city grounds now has a customer for life in me. Awesome customer service very quick responses through emails as well A1 quality service from city grounds thank you so much.
By Andre Holman J.
Good ride, price was right, and customer service was helpful in timely manner. Much love!
By Austin W.
Purchased my first Big BMX bike from CityGrounds. A new Mafia Bomma Traffic 27.5" 10 speed. Shipped quickly to my boys bike shop. I'll be visiting the shop again once I start hooking it up. Thanks CG!
By Rudy C.
🔥 😭🔥🔥🔥🔥🔥🔥🔥🔥
By Alejandro G.
My bike shipped in great condition. The checkout process was very simple. Will definitely be shopping from this company in the near future.
By Kenneth W.
Great customer service!
By Christian C.