Great bikes but the boxes was…
Great bikes but the boxes was damage...thank you.
By Alan Y.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
447 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Custom Fixed Gear Bikes, Fixie Bikes, Commuter Bikes, Road Bikes, Urban Cycling Gear & More Available at City Grounds, your premier source for urban cycling.
City Grounds (citygrounds.com) has 447 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
Showing 334 reviews with 5 stars · Clear filters
Great bikes but the boxes was damage...thank you.
By Alan Y.
I received my bike before the time expected and city grounds Custmer service was 5 stars. They helped me with all my needs. I highly recommend!
By Armando V.
Bike was delivered quickly in excellent condition. Another great transaction with CG!
By Brent W.
Fast order and delivery. Communication was great.
By Raul
I had great customer service from City Grounds after I made my purchase online. I had to make a change on my order from delivery to pick up and the rep was very helpful. The bike was assembled perfectly and the assembly was included with the purchase price. I look forward to my next purchase at City Grounds.
By LAC
Easy ordering, ultra fast shipping-at the height of the holiday season!
By RDK
Great purchase.
By Eric
City Grounds has been fantastic to deal with. Before ordering my new bicycle, I contacted them, and all my questions were answered immediately. When I placed the order the bike was out the door and in my hands in Washington DC in no time. Since my original purchase, I have ordered through their website three more times and everything always shows up on time and in perfect condition.
By Tim M.