Bicycle arrived in very good condition
Bicycle arrived in very good condition. Very happy with my purchase thus far.
By Matthew S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
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447 reviews
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Custom Fixed Gear Bikes, Fixie Bikes, Commuter Bikes, Road Bikes, Urban Cycling Gear & More Available at City Grounds, your premier source for urban cycling.
City Grounds (citygrounds.com) has 447 customer reviews on The Fair Hearing, with an average rating of 4.3 out of 5.
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Bicycle arrived in very good condition. Very happy with my purchase thus far.
By Matthew S.
Awesome customer service and everything I ordered arrived on time without issue.
By customer
City Grounds helped me to resolve some issues in a bike bought from them and went above and beyond to ensure I got all the necessary parts and had instructions.
By Sam R.
The bike came on time and in good shape. Definitely buying again from city grounds
By Mario C.
I'm very impressed with City Grounds. Everything has been delivered within the projected delivery dates. Everything was packaged with professional experience. Sale prices were a real value. I appreciate everything your staff has contributed into facilitating people into bicycling or people needing to get back into biking. Or the youngsters who need quality equipment. I realize how important it is to help youngsters keep biking without getting discouraged. I'm working with a bicycle co-op and I know how much the kids appreciate getting a bike they love. And I hope City Grounds knows how much good on line service does. And the equipment I received has facilitated a second chance for myself. I'm very impressed with the quality and value of the bikes I chose.
By Mario D.
They let my son and I ride the bikes in the parking lot. They where very knowledgeable and took there time and worked with us
By Larry N.
I didn’t expect the bike to be so big when I first got it and it’s not a bad thing because I still really like it overall and have used it to go around like how I wanted and there’s obviously ways for adjustment. Someone there helped adjust the seat so it’d be a better fit for me which I really appreciate. I would definitely recommend getting a bike from there whether it’s by delivery or it’s an open box. I enjoyed getting my first bike from there since they were really sweet and the bike was perfect! If I were to get one again someday I’d definitely get it from here.
By S R.
Fast easy shipping
By Dan B.