Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,209 reviews
CitizenShipperSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,398 reviews with 5 stars · Clear filters
The process was very easy. I was not expecting that once you enter the information you would have so many bids and notifications to get thing completed. I recommend others to be prepared before submitting the form because the process is so easy and efficient that you will have many notifications to get the business completed.
By Michael R.
The freight was delivered exactly on time that was stated. Very happy with the service!
By Lon T.
Robert was at our house in Florida right on time to pick up 6 chairs on 7/15...they were delivered to us in NJ the following evening!!!! Robert was great as well as his co-pilot...his dog!!!! I highly recommend Citizens Shipper and Robert....Safe travels to all drivers!!!! Thanks again to Robert!!
By ANNE
Many response from various drivers to choose from
By Deb
This is a great company. I found an affordable and amazing driver to transport my dog. The app is easy to use. Definitely a great site!
By Jenny L.
The need to find transportation for a beloved pet is stressful. CitizenShipper took all that stress away! Moments after submitting our transportation need details, bids started pouring in. The range of services and prices was wide, and we have many suitable options - all vetted and protected. If we are in need of pet transport again, CitizenShipper will be my first stop!
By Karen B.
We found amazing transporter for our pup for 2300+ miles journey! We luckily got her to transport our pup the second time! Last time, our dog had traveled with her the same route but in the opposite direction. As usual, she is very organized, sends regular updates, takes great care of the dog. She followed all the instructions including food quantity and meds, did not forget a single thing despite driving 2300+ miles. If we have to relocate again, we will first reach out to her.
By Divya
Sierra was wonderful and cared for my cats like her own. I highly recommend her 😊
By Rene S.
