Excellent service
Excellent service. The driver was great, he drove all night to deliver our fur baby. I loved being able to see the driver’s history and ratings.
By Linda L.
Tuesday, November 10, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
6,209 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,398 reviews with 5 stars · Clear filters
Excellent service. The driver was great, he drove all night to deliver our fur baby. I loved being able to see the driver’s history and ratings.
By Linda L.
Prompt feedback with multiple quotes
By KH
Jill was a lifesaver in transporting our cat! Without her help I'm not sure what we would have done. She was very attentive with her updates on timing expectations for pickup and delivery. I am so thankful she was willing/ able to work with us on such a short notice. Would 100% try and use her if needing to transport any of our pets in the future. 10 lbs Cat from Falfurrias, TX to Tomball, TX (292 mi)
By Kailee
Great, efficient transportation. No issues, quick pick up and delivery.
By Todd L.
CitizenShipper offers an incredible service. The platform is easy to use and connects you to a network of fantastic drivers. We used CitizenShipper to bring our pup home and had a fantastic experience. We will definitely be using CitizenShipper in the future. Thank you!
By Lydia
Steve did an excellent job transporting our family’s furniture over 2,600 miles. His communication throughout the trip was clear and reliable, so we always knew where things stood. He arrived exactly when he said he would and handled everything with care. It’s clear Steve takes pride in his work, and we would absolutely hire him again. Highly recommend!
By Carie M.
Very easy to use and simple process
By Karen
Great app. Got our dog back safely
By Kylee