Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,209 reviews
CitizenShipperSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,398 reviews with 5 stars · Clear filters
Lena did a phenomenal job driving our pup from Maine to michigan. Keeping us updated on her location and pictures taken every couple hours. Puppy is happy and can tell lena took really good care of him while they traveled together. I would 100 percent go with platinum pet transport and hope every family dose to great service. Thanks again.
By Jake D.
This app is great they find drivers for you you can pick drivers that fit your budget they respond in a quickly manner I would definitely book with FOUR PAWS TLC again!! She’s great
By Teven H.
Tamara was the most excellent driver in transporting our dog across country. She continually updated us on her route and while there was weather involved, she took routes that were the safest for her and our dog. We were so pleased in our timing and overall experience of Tamara and how she took care of Ebin.
By Neil
Great platform… we found an incredible company to take our dog from Florida to Massachusetts. It was reassuring that backgrounds and identity were verified.
By A L.
Very smooth experience shipping my dog from the east coast to the west coast! Quotes started rolling in immediately after I posted my job, and I got a wide range of prices, timelines, etc. to fit what I was looking for. Highly recommend this service
By Janae S.
CitizenShipper was fantastic! The platform was easy to use, with a simple interface that made finding transporters a breeze. I received multiple quotes quickly and appreciated the detailed profiles and reviews, which helped me choose confidently. Communication through the site was smooth, and customer support was responsive and helpful. My driver was professional, and the updates before and after pickup gave me peace of mind. Overall, the process was seamless, reliable, and stress-free. Highly recommend!
By Anonymous R.
Great service. I highly recommend this app
By Jennae B.
A great experience! We connected with a wonderful loving transporter who did an exceptional job caring for our year old Doodle. The experience proved to be exactly as she described. I would recommend CitizenShipper.
By barbara R.
