Great Service with quick response.
Great Service with quick response.
By Christa
Monday, November 9, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
6,209 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,398 reviews with 5 stars · Clear filters
Great Service with quick response.
By Christa
Quick response and shopper was great! Would use again!
By Kerry
Courteous, prompt and professional customer service. Variety of companies for short and long distance. I would use CitizenShipper again.
By Traci
The drivers did what they said they would do.
By Thomas
Response from CitizenShipper· Feb 23, 2018
Thank you for your review!
The site was easy to use. Receiving & responding to bidders was effortless. Policies were clear. I felt confident my pets were going to be in good hands.
By Heidi
Expedient, professional service .... from beginning to end! Definitely will recommend them to others!
By Sally
Response from CitizenShipper· Feb 19, 2018
Thanks for your review! :)
I had an extremely positive experience with this company. The customer service is exemplary.
By Arthur
Response from CitizenShipper· Feb 19, 2018
So glad to hear you had a great experience! Thanks for your review.
My experience was very good after posting our need to ship a dog from key west to CT we just waited for quotes to come in we picked the lowest one and it worked out perfectly We would use citizen shipper again
By Peter