Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,209 reviews
CitizenShipperSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,398 reviews with 5 stars · Clear filters
I used Cheryl from citizen shipper. She was awesome & will use her again if I need a driver. She helped me tremendously by completing a transaction to buy an out of state puppy. She was reliable, cost efficient, kept in contact, & trust worthy.
By Chrissy B.
Awesome web site and super cool innovative way to put in touch drivers with people needing their pets transported. It was a super easy process and very very affordable at the end. I would recommend that to anyone.
By Lorenzo B.
I recently purchased a huge bead collection off a woman in California, weighing almost 600 pounds. I had never needed to ship anything so big before, and the investment had me very nervous. I came across Citizenshipper, and after looking through some reviews, decided to place an ad. My soon to be shipper sent me a great bid, but had no reviews yet, but I decided to take a leap of faith. I am so glad I did. I am very impressed with my experience with both Citizenshipper and my driver. I will definitely do business with them again!
By Autumn S.
Jason was professional, on time and I felt so comfortable leaving my baby in his care. He sent texts and videos letting me know what their status was the whole time. I wouldn’t go with another service.
By DeNaya B.
I had my 60 lb Husky/lab mix sent down to me from San Diego to Burleson Tx using one of citizenshipper's drivers and I highly recommend it! The driver was very responsive and cared for my dog. Sent frequent updates with pictures and took rest stops for feeding and potty breaks. They even got here faster than I originally thought which was great! And I was able to go with an option that didn't break my bank! I HIGHLY recommend!!!
By Arianna
It was the first time I used it and I had tons of people who gave me quotes and I got to choose exactly who.
By cindi G.
Really great service, I'm a driver for them and it's truly a great place to ship anything! Everything is very straight forward and shippers get competitive rates and are allowed to speak with drivers before picking the one they feel is the best fit for their specific needs!
By Chelsea C.
Fast convenient door to door delivery service. Driver's are courteous and accommodating
By Bertha-San A.
