Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,209 reviews
CitizenShipperSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,398 reviews with 5 stars · Clear filters
My dog made it to husband destination just in time & the driver kept me updated throughout the trip. I definitely recommend!
By Nkaujzag
Response from CitizenShipper· Jul 30, 2019
That is awesome to hear, we hope your fur baby is enjoying its new home :)
Great experience
By Jacqueline Van S.
Response from CitizenShipper· Jul 30, 2019
Thank you for a great review! Follow us on social media for more exciting stories of pet owners reuniting with their loved ones :)
Great service
By Stephanie
Response from CitizenShipper· Jul 30, 2019
Thanks! :)
I’m so glad I found Citizen Shipper service to deliver our new family member goldendoodle puppy. It’s a NO hassle service. I’m very grateful for our driver Bailey’s Best Care - Shaun. He did excellent job delivering our puppy. Excellent communication throughout and all around great service. Thanks Shaun and Citizen Shipper!
By Sheryl N.
Response from CitizenShipper· Jul 30, 2019
We are glad you had such a wonderful experience and we join in welcoming your puppy to its new home :)
Easy to use!! Helene was fabulous and communication was great.
By Susan Singmaster H.
Response from CitizenShipper· Jul 30, 2019
Thank you Susan, we appreciate your kind words! :)
Great services provided for animal transport
By Heather K.
Response from CitizenShipper· Jul 17, 2019
Thank you Heather, we appreciate your review :)
It’s amazing that there is a company willing to drive my pets from door to door with updates and the upmost care for animals!
By Kelli
Response from CitizenShipper· Jul 16, 2019
Thank you Kelli for your kind words and recommendations. Follow us on social media for all the latest news and updates :)
I am so happy that I found this company--my driver was fantastic and showed up on time, and delivered the waxes we needed to be delivered ASAP perfectly on time. I will be using them again.
By Jim K.
Response from CitizenShipper· Jul 16, 2019
We are extremely happy you had such a nice experience using our services and this went well with Heidi. Thank you for a great review!
