Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,209 reviews
CitizenShipperSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,398 reviews with 5 stars · Clear filters
the is service is so good, fast and safe. my dog are happy, and get to me really fast. from Seattle to Atlanta
By Elijah W.
Response from CitizenShipper· Jul 30, 2019
That's a great road trip, we're glad the transporter you chose made it so comfortable for your loved one :)
Great service and very friendly. I will definitely use them again.
By Austin G.
Response from CitizenShipper· Jul 30, 2019
Thank you Austin, we look forward to have you as a shipping customer again in the future! :)
Easy to use, lots of potential shippers to see before booking, and ability to talk with them before paying. I love this site!
By Melissa
Response from CitizenShipper· Jul 30, 2019
Thank you Melissa, we appreciate your kind words and recommendations :)
Great and reliable service and company
By Clayton N.
Response from CitizenShipper· Jul 30, 2019
Thank you Clayton, we're glad we could be there for you :)
Citizen Shipper is a great company that brings the Shipper and the drivers together. My two puppies arrived safe and sound and the driver was professional and friendly. Citizen Shipper has high standards for drivers as it should be. I would recommend using Citizen Shipper for for shipping needs.
By mary M.
Response from CitizenShipper· Jul 30, 2019
Thank you Mary, we always try to do our best to keep all of our customers satisfied. Follow us on social media and share your excitement with the rest of our community! :)
Excellent all around! Driver was awesome!
By Nancy D.
Response from CitizenShipper· Jul 30, 2019
Thank you Nancy! :)
A great company to use for shipments. Easy to use website and responsive drivers. I like that they background check and tell you it's been completed.
By Judi W.
Response from CitizenShipper· Jul 30, 2019
Of course Judi, nothing but the best for your loved ones :)
Great provider with lots of options for experienced transporters. Was able to find one to get my dog to me quickly and he was happy and healthy.
By Kathy Gallion O.
Response from CitizenShipper· Jul 30, 2019
Thank you Kathy, we will continue to thrive towards providing an excellent service in the future :)
