Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,209 reviews
CitizenShipperSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,398 reviews with 5 stars · Clear filters
This service was very reliable and trustworthy. I was happy that I found this service and that it was actually legit.
By Raven G.
Response from CitizenShipper· Oct 7, 2019
Thank you for your review and recommendations Raven :)
Have used twice. Form was easy to fill out. Both my drivers were very friendly and kept me up to date the entire trip. And my animals didn’t seem stressed at drop off.
By becca M.
Response from CitizenShipper· Oct 7, 2019
Thank you very much for your review Rebecca, we sincerely appreciate your loyalty and we're happy to have you as a satisfied returning customer :)
I had a very good experience with citizen shipper I found a reliable driver to transport a rescue dog from Tennessee to wis
By Kay M.
Response from CitizenShipper· Oct 7, 2019
Thank you for your review Kay!
We really appreciated her taking our puppy for us! She did a great job. She got him there quickly and was easy to communicate with!
By Preston C.
Response from CitizenShipper· Oct 7, 2019
Thank you for using CitizenShipper Preston, we appreciate your kind words :)
I am very pleased with this company and would recommend them! I had two small puppies shipped and they arrived in the time frame I was wanting and they were in good health.
By Lanetta G.
Response from CitizenShipper· Oct 7, 2019
Thank you for your review Lanetta, we're very happy to hear that you had such a great experience using our website for shipping your loved ones :)
Citizen Shipper was a great portal to find a shipper when we needed to have our new puppy brought to us. We were able to choose from among many offers from transport companies willing to take the job. I recommend this website 100%!
By Kent W.
Response from CitizenShipper· Oct 7, 2019
Thank you for your kind words and recommendations Kent :)
Scott, the shipper, was punctual, communicated in a timely manner and was flexible in scheduling and the configuration of the load. He was able to overcome some obstacles to managing the load and took good care of the item. Great job!
By Steve L.
Response from CitizenShipper· Oct 7, 2019
Thank you very much for your review Steve!
Very happy to have found CitizenShipper after individually searching for independent puppy transportation companies and was overwhelmed with the whole process. After finding CitizenShipper, it was much simpler to enter what I needed, and then have the companies reach out to me with quotes. This made it so easy to compare all the quotes, look at the reviews, and then make a final decision on which company to go with. Very happy with the overall experience and would recommend to anyone looking to transport their furry friends!
By liz H.
Response from CitizenShipper· Oct 7, 2019
Thank you for your kind words and recommendations Liz, we hope to serve you with all of your shipping needs in the future :)
