Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,209 reviews
CitizenShipperSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,398 reviews with 5 stars · Clear filters
Fast !! To the point which I live and will deliver sooner then expected
By Wilma
Response from CitizenShipper· Nov 8, 2019
Thank you Wilma! We sincerely appreciate your confirmation that we were able to offer a personalized, fast and reliable solution for your shipping needs :)
Jenny with Go Fetch was wonderful! This was my first experience hiring a transporter and loved that I had a gps link to where my puppy was the whole travel time. Jenny was a sweetheart when we met her too! Highly recommend!
By Heather S.
Response from CitizenShipper· Nov 8, 2019
Thank you for your review Heather, we appreciate your recommendations and look forward to have you use our services again in the future :)
Fast and friendly service with updates throughout the trip. I will use again and recommend to my friends and family.
By Michael M.
Response from CitizenShipper· Oct 28, 2019
Thank you for your future recommendations Michael, it's a pleasure having you as our customer! :)
We have been using citizenshipper for 3 months now. As a driver we love it. Easy to communicate with customers, easy to book. Gives security to both parties when booking. Amazing service! Thank you, Kandice Jump
By Kandice C.
Response from CitizenShipper· Oct 28, 2019
Thank you for being a loyal member of our community Kandice, we look forward to provide you with a great tool for living an amazing pet transporter lifestyle in many years ahead! :)
ADL Logistics was simply awesome. Rod did a fabulous job communicating price options & pickup/ delivery times. He was very responsive when I had questions, even responding while off for the weekend. He was always professional while being personal enough to understand the needs of me and the seller. The driver was also very professional and communicated well, providing sufficient notice on pickup and delivery times. ADL Logistics will be my go to for shipping vehicles. Oh yeah, I almost forgot to mention the price quote. It seemed to good to be true, but the service provided far exceeded my expectations based off the price. TRY ADL!! Brian J (Suzuki Boulevard M109R/MD
By BRIAN
Response from CitizenShipper· Oct 28, 2019
Thank you for your review Brian, we look forward to see you using our website again for any future shipping needs! :)
We found Louis through citizenshipper and he made our lives so much easier by transporting our puppy. He kept in touch throughout the day and sent us pictures from each stop. We couldn’t have asked for more.
By Susanne H.
Response from CitizenShipper· Oct 28, 2019
Thank you for your review Susanne, we appreciate the kind words and recommendations :)
I must say, at first I was a bit skeptical about the idea of shipping my fur baby, however, this was such an easy process! I appreciated all of the open communication, the care that the driver took with my baby, and the fact that I had real time tracking from the beginning to the end of his trip. All paws headed home is an amazing organization and I am Truly grateful for the service that they offer and I would most definitely use them again for sure! Thank you so much for all you do!
By Megan C.
Response from CitizenShipper· Oct 28, 2019
Thank you Megan for giving us and your driver the opportunity to provide you the joy of being reunited with your pet in a safe, reliable and affordable manner :)
Tobey was great. Kept me informed, showed up on time and delivered our beautiful puppy. No issues, good price! Would recommend to any breeder or family. Thanks again.
By Trish
Response from CitizenShipper· Oct 28, 2019
Thank you for your recommendations Trish, we look forward to be there for your shipping needs as a preferred source for transportation in the future :)
