Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,209 reviews
CitizenShipperSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,398 reviews with 5 stars · Clear filters
This service was outstanding. Gave me multiple options for different people around the US. My transporter was prompt, curious, and arrived on time with our kitty. Thank you!
By Nataly D.
Response from CitizenShipper· Nov 8, 2019
Thanks Nataly, we are very grateful for your feedback and look forward to provide you with the same quality of service in the future for all your shipping needs!
I had a great experience the first time I used CitizenShipper. I got quotes from about 10 drivers within 30 minutes and was able to choose the best one within my price range. I will definitely be using them in the future.
By Marlene
Response from CitizenShipper· Nov 8, 2019
Thank you Marlene, we're pleased to hear that you've found our website to be a cost effective and efficient service for connecting with your preferred transporter. :)
Great service, found us multiple dog transporters
By Harmony Belle Y.
Response from CitizenShipper· Nov 8, 2019
Thank you for your great review Harmony :)
Everyone was friendly and clean and my pet arrived in a great time and In one piece. Would recommend.
By Dionte J. H.
Response from CitizenShipper· Nov 8, 2019
Thank you Dionte! :)
Great service and experience will use again
By April H.
Response from CitizenShipper· Nov 8, 2019
Thanks April, we are very grateful for your feedback and look forward to provide you with the same quality of service in the future for all your shipping needs!
I used CitizenShipper to take my dog from Oregon to Georgia. Finding a driver was very easy and, because the drivers offer bids, I was able to negotiate a price that I could afford. Kala, my driver, was extremely professional, conscientious, and reliable. She is also very good at finding addresses that are usually difficult to find! She sent updates and photos all along the way, and my sweet dog was very comfortable riding alongside her. She drove from Oregon to Georgia with him, where she delivered him to my mom. He arrived very happy and had, apparently, really warmed up to Kala. I would definitely use her and CitizenShipper again!
By Ellen S.
Response from CitizenShipper· Nov 8, 2019
Thank you for you awesome review Ellen! We join you in welcoming your sweet dog to his new home and wish your mom the best holiday season with him :)
I needed someone to drive my pup back to me. I searched this site and immediately recieved competitive bids. Great experience!
By Gregg W.
Response from CitizenShipper· Nov 8, 2019
Thank you Gregg, we're glad to hear you were able to get reunited with your pet with minimum anxiety during the journey. We appreciate your recommendations and look forward to have you use our services again in the future :)
Look no further for your service needs. They are extremely communicative, friendly and punctual. She was always available via phone with my questions/concerns. She sent numerous updates along the journey even with pictures. Would highly recommend and will use again in the future!
By Brooke H.
Response from CitizenShipper· Nov 8, 2019
Thank you for your review Brooke, we appreciate your recommendations and look forward to have you use our services again in the future :)
