Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,209 reviews
CitizenShipperSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,398 reviews with 5 stars · Clear filters
Great service!!! I am a first time user. Will never fly my dogs again. Hope to use this service again!!! I needed to rush my dog home from Calif. to Texas. My dog was well taken care of. Love this service. Lynn - Texas
By Chris N.
Response from CitizenShipper· Nov 27, 2019
Thank you very much for your review Chris, we hope to assist you with any kind of shipping need you have in the future! :)
Couldn't ask for a better experience. Tobey was fantastic the entire transition. The entire experience went smoother than I could have imagined
By Germaine S.
Response from CitizenShipper· Nov 27, 2019
Thank you Germaine, we're glad that Tobey rose to the occasion and removed the anxiety from the whole experience! We hope to have an opportunity to offer you the same kind of service again for any kind of shipping needs :)
Needed my pup shipped home last minute and they delivered with excellent service and great timing. Absolutely a wonderful idea would recommend to anyone needing something shipped far at a fair price
By Anthony C.
Response from CitizenShipper· Nov 27, 2019
Thank you for your feedback Anthony, we're happy to hear that you were able to find someone reliable and affordable using our website :)
Citizen Shipper allowed me to pick the best company at the best price. I was extremely pleased with the company I selected and would definitely use Citizen Shipper again.
By Natalie G.
Response from CitizenShipper· Nov 27, 2019
Thank you Natalie, we look forward to be there for your future shipping needs :)
very easy to use, and was able to find a good person to ship my cat! I was able to find someone to ship my cat from State College PA to Houston TX in the same day.
By TheOnlySilence
Response from CitizenShipper· Nov 27, 2019
Thank you, we're happy to hear that everything went smooth and that you're again reunited with your loved one! :)
Citizenshipper was easy to use from the start! I easily created an account along with a short advertisement for what I needed shipped. In my case, it was my moms cat. I needed the cat flown in to Nevada from North Carolina. After completing the ad including a description with pictures, I was matched with transporters who typically deal with shipping animals. Once I was provided with the matches, I was able to pick through who I wanted to bid on my ad. I sent requests for all of the transporters I was matched with to bid on my ad. After receiving a slew of bids, I was able to communicate with each of the transporters privately via the Messages feature on the citizenshipper website. After combing through bids and negotiations, I was able to select the best one by accepting the bid directly from the transporters Message. I chose Forrest Fitch as my shipper. Not only did he have the best rate, he was honest, communicative and took time to discuss all of the details to ensure I was comfortable with the transportation process. He kept me up to date ob all of the travel plans. The website provides you with their mobile number so I was able to text, request pictures all of which Forrest accommodated. He was simply amazing. Alongside the fee for the shipper is a fee the website collects. I paid $74 to the website for the service. Five stars, highly recommend.
By Spence Y.
Response from CitizenShipper· Nov 27, 2019
Thank you for your in-depth and sincere feedback Spence! We're very happy to hear you had such a wonderful experience using CitizenShipper and we're grateful for all the kind words and recommendations :)
I used CitizenShipper to have a cat transported from Florida to his owner in California. The site was very easy to use and I had bids on the transport right away!!! I ended up using LIbertys Transport and was very very happy with Bill who did the transport. I would definitely use CitizenShipper again if the need arises.
By Susan
Response from CitizenShipper· Nov 27, 2019
Thank you Susan, we appreciate your feedback and look forward to serve your future shipping needs :)
I had my puppy shipped from Illinois to Georgia. My puppy was picked up and delivered on time by a courteous driver I was kept informed throughout the whole trip I highly recommend them
By Melissa C.
Response from CitizenShipper· Nov 27, 2019
Thank you so much for your review Melissa, we sincerely appreciate your recommendations :)
