Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,209 reviews
CitizenShipperSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,398 reviews with 5 stars · Clear filters
Excellent website to get your pet delivered across country and quickly!
By Jeff Guthrie S.
Response from CitizenShipper· Jan 20, 2020
Thank you Jeff, do not hesitate to list a new shipment anytime for anything you need transported in the future! :)
Thank you to CitizenShipper for Connecting us with Jim & Sarah of Sliter Trucking...We Highly Recommend if You Need Pets, Goods, Cargo Transported! They Sent Daily Texts and Picture Updates of our Chocolate Lab, Scooby’s Trip Home from Maine to Texas!
By Angela M.
Response from CitizenShipper· Jan 20, 2020
Thank you for your amazing review Angela! We're happy to hear you've had such a pleasant experience and we hope that you'll spend wonderful time with your pet in the future :)
CitizenShipper is easy to use and the driver we selected was amazing!
By Lorenzo T.
Response from CitizenShipper· Jan 20, 2020
Thank you Lorenzo, we're very happy to hear you were able to find the right person for the job using CitizenShipper :)
Yvette did a great job! Very satisfied customer.
By Julie
Response from CitizenShipper· Jan 20, 2020
Thank you for your review Julie!
Our shipper, Gary, provided a great experience shipping our golden retriever. He drove her in his Jetta hatchback, which provided enough room for her to move around and see out during the drive. She was picked up in Virginia in the early afternoon of one day and was delivered the next afternoon. They stayed overnight in a hotel, which worked well for our dog, giving her a break. Gary called in advance to give me updates on his arrival time and showed up promptly when he said he would. The transaction was smooth. We would definitely use this service again.
By PiperCub49
Response from CitizenShipper· Jan 20, 2020
Thank you very much for your review, we're glad to hear that everything went smooth with your transaction and transportation of your loved one and hope you will use CitizenShipper again in the future :)
Citizen Shippers is a great way to connect with reputable drivers. They may drive your pets across country. You enter what you need and bids are sent to you. Great service!
By Patti R.
Response from CitizenShipper· Jan 20, 2020
Thank you Patti, we look forward to connect you with the best transporter for the job again in the future! :)
Great service. Variety of options, great pricing, all conversations documented on their forum
By Elizabeth C.
Response from CitizenShipper· Jan 20, 2020
We are very grateful for your review Elizabeth and we hope that you will use CitizenShipper to find the perfect driver for your shipping needs in the future :)
This was a great experience. My driver was super with my pup. She went above and beyond what I expected. Communication was great too. Got lots of pictures and updates. Definitely recommend!
By Coleen R.
Response from CitizenShipper· Jan 20, 2020
Thank you Coleen, we appreciate your kind words and recommendations and look forward to assist you with any future shipping needs! :)
