Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,209 reviews
CitizenShipperSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,398 reviews with 5 stars · Clear filters
Got my puppy fast and safely. The driver kept me informed and made sure my puppy was okay the entire trip!
By Andriana J.
Response from CitizenShipper· Feb 4, 2020
Great news Andriana! We're very happy to hear you've had such a pleasant experience booking a transporter on our website :)
Great deal here. No issues. Delivered on time.
By Marcus J.
Response from CitizenShipper· Feb 4, 2020
Marcus, thank you for your feedback, we're glad to hear that your delivery was completed safely and according to the schedule. We look forward to help you book a transporter for all of your future shipments :)
Great idea! Never thought I’d have a puppy shipped. She arrived safe and sound! The driver was great about updates!
By Joy Collier S.
Response from CitizenShipper· Feb 4, 2020
Thank you Joy, we're happy to hear you were happy with the whole process and we appreciate your feedback :)
Site was easy to navigate. Found a great transporter at a fair price. Would use them again.
By Jodi JD F.
Response from CitizenShipper· Feb 4, 2020
Thank you Jodi, we are happy to hear that you've found this experience to be easy and affordable, and we look forward to assist you in finding a transporter soon! :)
Citizen shipper is one of the best moving and transportation companies I’ve used thus far. We had to ship my hedgehog from Florida to California and he was able to get him there in 3 days! How crazy is that?! The communication was amazing and he even sent pictures throughout the day so I would stay updated with my animal! If anyone is looking to transport an animal I would recommend this company 100%!
By Erin W.
Response from CitizenShipper· Feb 4, 2020
Thank you very much for your review Erin, we sincerely appreciate the kind words and recommendations and look forward to assist you with your shipping needs in the future :)
Great service ! Helped me find a shipper for my pup they where very flexible and pup arrived safe and sound!! Would def recommend to someone prices are reasonable and negotiable! Extremely satisfied and happy!! Do it you won’t regret!
By Federico Isaza H.
Response from CitizenShipper· Feb 4, 2020
Thank you Federico, we appreciate your feedback and we're very happy you were able to find and book the best transporter for your needs! :)
Amazing service. Great choice for pet delivery. Would not go to anyone else!
By Katrina M.
Response from CitizenShipper· Jan 31, 2020
Thank you for your feedback Katrina! :)
I love the ease of posting a shipment and receiving quotes back quickly. Our first experience with Citizen Shipped had been a great one! We will use again for sure.
By Valued C.
Response from CitizenShipper· Jan 31, 2020
Thank you, we look forward helping you again in the process of finding the best driver for the job! :)
