Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
6,209 reviews
CitizenShipperSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CitizenShipper connects people who need to transport their beloved pets and most important, hard-to-ship itemss — like cars, motorcycles, and furniture — with trusted and reliable transportation professionals. Our online marketplace makes it fast and affordable for shipping customers to find the ideal transporter to match their needs, budget and schedule.All CitizenShipper transporters are background-checked to provide an extra level of security and trust, and our industry-leading customer support team helps ensure an easy and worry-free experience from start to finish.Shipping has never been simpler!
CitizenShipper (citizenshipper.com) has 6,209 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 5,398 reviews with 5 stars · Clear filters
Had a great experience with Tobey. He was very clear and concise with communicating updates and time estimates. Very thankful for citizenshipper and their drivers. If you’re looking for safe and reliable pet transport, Tobey is your man!
By Mark S.
Response from CitizenShipper· Feb 11, 2020
Thank you very much for your feedback Mark, we appreciate the kind words and recommendations. :)
As a first timer user, I was pretty nervous to use. After such a great experience with our driver and knowing what certifications to look for, I will definitely recommend and use CitizenShipper again,
By Megan Younker N.
Response from CitizenShipper· Feb 11, 2020
Hello Megan, we're happy that using our service was able to relieve you from the anxiety of finding the right person for the job, and we hope to be able to accommodate your shipping needs in the future! :)
I occasionally need to ship live animals so a trustworthy shipper is of the utmost importance to me. I have used Citizen Shipper to book several shipments. Each time that I have placed an advertisement with them, I have started to get bids almost immediately. The price quotes that I have gotten have been very fair and the service has been great. I have previously used UShip and had a negative experience, so I am very happy to have found citizen shipper. Each of the shippers that I have used through citizen shippers have treated my animals like family and have stayed in close communication with me throughout shipment. I will definitely use Citizen shipper again and would recommend them to anyone!
By Elisabeth C.
Response from CitizenShipper· Feb 11, 2020
Thank you very much for your amazing feedback and all the kind words! We are very happy to hear that you were able to find a trustworthy transporter on CitizneShipper and we appreciate your future recommendations!
I would recommend using citizenshipper if you have an animal that needs transporting. We had gone thru this webpage and booked a transport company that was not a 5 star and did not receive our 65 lb English Bulldog. Citizenshipper helped us book a new transport company named Liberty’s Transport and they went above and beyond getting our baby to us. She came from Missouri and we live in Texas. They worked with me and said if there was a booking difference that they would adjust the price and credit our account if need be. They promised and did everything exactly as they said. I would recommend Citizenshipper!!
By Deena T.
Response from CitizenShipper· Feb 11, 2020
Thank you Deena, we're happy that you were able to find a good transporter and we look forward to assist you with finding one again when the need arises. We sincerely appreciate your recommendations! :)
We had never used a pet transporter before, but using CitizenShipper was very easy. We stated where we wanted our new dog picked up and where he would be delivered and then we received numerous quotes from different companies. We made our choice and the company we chose was wonderful to work with. We would definitely use CitizenShipper again and highly recommend them!
By Janetkjohnson
Response from CitizenShipper· Feb 11, 2020
Thank you very much for your review Janet, we hope to have an opportunity to help you choose the right transporter again soon, for any of your shipping needs! :)
Liberty's Transport got Rex the 9 week old English Mastiff from Texas to Washingtonsafe and ahead of schedule.No little feat since he weighed 30 lbs but was really just a baby.They took time for him to get used to him.And they were very kind and friendly.Their appearance was neat and clean.I trusted them to come into my home and I trusted them with Rex.
By Tina L.
Response from CitizenShipper· Feb 11, 2020
Thank you Tina, we hope you're enjoying the time with your fur baby and we appreciate the kind words and recommendations :)
Citizen Shipper is the best site to find a qualified shipper and multiple quotes the same day, even withing minutes. Had a Snow Blower shipped from TX to MN all without a hitch. Mathew who operates the site, returned my call within a day to answer inquiries about the process and the shipper I was about to hire. Recommend Citizen Shipper be your first choice for your shipping needs. Mike
By Michael M.
Response from CitizenShipper· Feb 11, 2020
Thank you very much Michael, we hope that the snow blower will help you keep your driveway nice and clean this winter! :)
The pick up and drop off was timely despite the adverse weather conditions during shipping. I got updates each step of the process.. they made it seamless. thank you for this experience. I'll use your service again.
By Tulih A.
Response from CitizenShipper· Feb 11, 2020
Thank you very much Tulih, we are very happy to hear that you've found the experience of using CitizenShipper easy and seamless. :)
