Fast shipping
Fast shipping
By Lana
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,438 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are more than just a Telehealth company. We are a movement towards more accessible and convenient care. Our services are designed to empower you to take control of your health, providing the resources, support, and expertise you need to make informed decisions about your well-being.
Citizen Meds® (citizenmeds.com) has 1,438 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
1,438 approved reviews, newest moderated first
Fast shipping
By Lana
Pros- Service was easy and quick. Shipping was smooth and speedy. Product arrived as expected along with all the supplies needed. Cons- I do wish this was more affordable- its really unfortunate my insurance does not cover. I'm not sure how long I will be able to continue on drug due to high cost.
By Dana G.
Ordering product was simple. Excellent customers service and product arrives quickly. Purchased terzepitide!
By Mary J.
I just joined… I’m pretty excited! There was only one piece of information that I could not find on the site… what compounding pharmacy does this company use? I think that’s important information you should share with your customers before they order.
By Jarnel L.
The website is easy to navigate. I ordered b12 and received it quickly without any issues. I will be a repeat client. Great job!!
By Staci P.
Seems like a scammer company from interactions. Further while I was checking prices the night before, I noticed they displayed a black friday price of 30% off but the actual cost at checkout from the night before was actually close to $25 higher. Seems like something a scam company would do on black friday, jack up their prices.
By Daniel C.
Response from Citizen Meds®· Nov 29, 2024
Daniel, you're not a patient of ours, we don't see you in our system. Actually, our prices just went down. Tirzepatide is $153 this month. Our prices follow the pharmacy. Not at all a scam, we just dispense high-quality medication at affordable prices. We have many, many happy patients as you can see based on reviews here & on our website! :)
Ordering was an easy process. Medication and Home kit arrived on scheduled date. Information and instructions provided were easy to follow. Positive results received with medication!
By Lynn C.
I am giving them a 1 star review and will start the process to fight for a refund. Expect me to pop up and leave my review everywhere possible. I originally left a 5 star review for the service provided initially. I am disappointed that this company continues to charge me month after month even after my subscription has been canceled. I verbally canceled my subscription last month with a representative over the phone. I logged into my account to verify the cancelation. The account shows no after subscriptions, however, month after month I continue to be charged $457. This is the second occurrence. I believe they purposefully charge your account knowing full well you canceled. Their policy is no refund. I'll be sure to report this company to the proper regulatory bodies. I'll make sure the credit card company knows and blocks further charges. Again this is the second month of being charged after the subscription is canceled. DO NOT Patronize this company. When you want to cancel they will continue to charge you.
By Nikki L.