Great service and product
The service, support and products are really good. I’ve had a great experience!
By Cara
Response from Citizen Meds®· May 4, 2025
Thank you for your feedback!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
1,438 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are more than just a Telehealth company. We are a movement towards more accessible and convenient care. Our services are designed to empower you to take control of your health, providing the resources, support, and expertise you need to make informed decisions about your well-being.
Citizen Meds® (citizenmeds.com) has 1,438 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
1,438 approved reviews, newest moderated first
The service, support and products are really good. I’ve had a great experience!
By Cara
Response from Citizen Meds®· May 4, 2025
Thank you for your feedback!
I love Citizen Meds! The order processing and shipping are super fast! The Tirzepatide is great and I am losing weight!
By Denise S.
Response from Citizen Meds®· May 4, 2025
Thank you for your feedback!
Always on time. Product as promised. Shipping as promised. Best pharmacy.
By HH
Response from Citizen Meds®· May 4, 2025
Thank you for your feedback!
Very efficient
By Kenithia H.
Response from Citizen Meds®· May 4, 2025
Thank you!
Great service. Lost 30 pounds in 12 weeks
By Leanne M.
Response from Citizen Meds®· May 1, 2025
Thank you so much!
Shipment is fast. Medicine is effective with fast shipment!
By Jessica G.
Response from Citizen Meds®· May 1, 2025
Thank you so much!
This company is quick, responsive and easy to work with. Meds come quick after approval. Nice packaging. I have used them for several months with no issues.
By M
Response from Citizen Meds®· May 1, 2025
Thank you so much!
UPDATE: The company reached out to resolve the issue and refund my order. Even though this is indeed what I wanted, as far as costumer experience goes, I think they should revamp their avenues of contact. It is a little unnerving that the only number listed goes almost straight to voicemail 100% of the time and their voicemail box is full. I understand logistical capacity but it seems a little off. Other than that the site was easy to use and navigate. Their forms were straightforward as well. The entire process felt legitimate until trying to access customer service. I am trying to reach the company to cancel my order. It seems impossible to reach anyone. I have called, no answer. I have emailed several times, no answer. I’m not sure what to do? I do not want to cause any trouble, I just want to cancel my order. If the order is canceled I will up my review. But as of now, I am very displeased with the process.
By Caitlyn D.
Response from Citizen Meds®· Apr 30, 2025
Caitlyn, We just responded to your email and we are taking care of your issue. Please allow customer service to get back to your email within 24-48 business hours.