Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
525 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CIT is a leading national bank focused on empowering businesses and personal savers with the financial agility to navigate their goals.
CIT (cit.com) has 525 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
525 approved reviews, newest moderated first
Easy to work with and kept in touch every step of the way
By Customer
Response from CIT· Aug 4, 2020
Hi, Customer, we’re glad to hear about your experience. Loyal customers like you make our day! Thanks and have a great day.
Ryan was my rep, he called me about a year ago we had a conversation about where we were going in business and how we were going to get there I expressed to him I wanted to buy some equipment to keep in contact and we will eventually do business. He did exactly that, he would randomly call me and I would let him know where we were we did this back-and-forth for roughly a year. When I called Ryan he call me back the next business day and the process was seamless and painless he did everything he said he would do and more this company is very proficient and on top of their game my experience was awesome and will continue to do business with them in the future as my company grows. Ask for Ryan he rocks !
By Plumbing C.
Response from CIT· Aug 4, 2020
Hi, Plumbing Connection, we’re glad to hear that Ryan was able to help you. We appreciate the time you've taken to share your thoughts. We'll share your feedback with our team. Thanks and have a great day.
great to work with
By Customer
Response from CIT· Aug 4, 2020
Hi, Customer, thank you for your kind words. We’ll be happy to share it with our team. Thanks and have a great day.
Again everything was fast and easy!! So appreciate it!! Only thing was worried about my bill tried calling the number provided but couldn’t get through my have been cause of time of day plus Covid stuff
By Customer
Response from CIT· Aug 4, 2020
Hi, Customer, thank you for your comment. We’ll share your feedback with our team. Thanks and have a great day.
Very responsive, always returned calls in a timely fashion. Keep in touch with kind and courteous attitudes
By Jeff A.
Response from CIT· Aug 4, 2020
Hi, Jeff, we’re glad to hear about your experience. Loyal customers like you drive us to go above and beyond to provide an outstanding banking experience. We appreciate the time you've taken to share your thoughts. We'll share your feedback with our team. Thanks and have a great day.
fast approval and excellence with customer services
By Customer
Response from CIT· Aug 4, 2020
Hi, Customer, thank you for your feedback. We’ll be happy to share it with our team. Thanks and have a great day.
It was a great experience as Chris explained the process clearly laying out the plan. It was a faster experience than a bank or other financial institution so I was very pleased. The whole process was very simple, straight forward. Thanks Chris!
By Cynthia M.
Response from CIT· Aug 4, 2020
Hi, Cynthia, we’re glad to hear that Chris was able to help you. We’ll share your feedback with our team. Thanks and have a great day.
Great service, very prompt and professional. Would highly recommend them.
By Jerry
Response from CIT· Aug 4, 2020
Hi, Jerry, thank you for your business. We appreciate the time you've taken to share your thoughts. We'll share your feedback with our team. Thanks and have a great day.
