Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
525 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CIT is a leading national bank focused on empowering businesses and personal savers with the financial agility to navigate their goals.
CIT (cit.com) has 525 customer reviews on The Fair Hearing, with an average rating of 3.2 out of 5.
525 approved reviews, newest moderated first
Fast, efficient and really clear communications
By Paul Harvey P.
Response from CIT· Oct 22, 2020
Hi, Paul, we’re glad to hear about your experience. We appreciate the time you’ve taken to share your thoughts. We’ll share your feedback with our team. Thanks and have a great day.
Easy and straight forward to work with.
By John B.
Response from CIT· Oct 21, 2020
Hi, John, thank you for your kind words! We’ll be happy to share your feedback with our team. Thanks and have a great day.
This was the worst experience I've ever had with a financial transaction. I tried to lease Apple equipment, was pre approved and funds withdrawn. A week and a half later, no transaction completed and then my lease was cancelled with no explanation. Getting information from the rep was a joke as he would only respond at most once a day and that was after I sent him an email asking for the status. I honestly can't even understand why Apple would partner with this customer and I won't ever be looking to do business with them.
By Doug L.
Response from CIT· Oct 14, 2020
Hi, Doug, we’re sorry to hear about your experience. We appreciate all our customers, and always try our best to create a seamless online banking experience. We’ll share your feedback with our team. If you provide your phone number through a private message on CIT Group Facebook or Twitter page, we can have our representative contact you. Thank you.
CIT helped me finance the equipment I needed fast and painless. Thanks.
By Customer
Response from CIT· Aug 20, 2020
Hi, Customer, thank you for your kind words! We’ll be happy to share your feedback with our team. Thanks and have a great day.
The process from start to finish was epic. My agent Jason literally did everything and kept me in the loop several times during the week to gather other docs etc. I'm approaching CIT again for my next couple projects.
By Zach
Response from CIT· Aug 17, 2020
Hi, Zach, we’re glad to hear that Jason was able to assist you. We appreciate the time you've taken to share your thoughts. We'll share your feedback with our team. Thanks and have a great day.
CIT is a very professional group of people to work with, especially Kristal. She stayed on top of everything and was very patient. Everything went through smoothly, thank you, good day, Larry
By Customer
Response from CIT· Aug 11, 2020
Hi, Customer, thank you for your business! We’ll be happy to share your feedback with our team. Thanks and have a great day.
The process of getting the captial I needed to expand my business was very easy and effortless.
By Customer
Response from CIT· Aug 11, 2020
Hi, Customer, thank you for your business. We appreciate the time you’ve taken to share your thoughts. We’ll share your feedback with our team. Thanks and have a great day.
This process works very well for me and everything is very user friendly
By frankie D.
Response from CIT· Aug 11, 2020
Hi, frankie, thank you for your kind words. We appreciate the time you’ve taken to share your thoughts. We’ll share your feedback with our team. Thanks and have a great day.
