Thursday, November 5, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
32 reviews
C. I. Services, Inc.Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
For over 25 years CIS has been servicing our Commercial and Industrial clients throughout Southern California. From basic service and maintenance work to full system installations, CIS provides quality Roofing and Waterproofing work, communication and service to our customers.
C. I. Services, Inc. (ciservicesinc.com) has 32 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
32 approved reviews, newest moderated first
I was very happy with their work. Very clean always keep me up to date on what was going on.
By The Dot Corp. Irvine C.
Response from C. I. Services, Inc.· Feb 22, 2022
Thank you Charlie! We are so pleased to add The Dot Printery to our list of happy customers. It was a pleasure to work with you and we look forward to assisting you again - Thanks for the great rating! Bill
CI services is very responsive and professional. They really know how to provide great customer service.
By PSBP
Marcus was unresponsive and didn’t return multiple calls requesting service.
By customer
Response from C. I. Services, Inc.· Feb 22, 2022
Hi Clay, thank you for responding to our service rating request. As the owner of C. I. Services, it is very disheartening to have a customer rate us as a one-star performer. I would like to personally apologize for your feelings of poor service. I can obviously see that you were upset by our team's lack of response to you. That would upset me as well. As this is not how we perform here at CIS, I looked into this situation to make sure I understood your concern better. It appears that we did communicate our availability to you during the heavy rains this last December, but our timing was not what you had hoped for at that time. Again, my apologies that we were not able to be on site sooner than we had promised. I can see that we did complete the work and I believe that it was all performed properly. If there remains any issue with the work we performed, please call my office and let me know. I take our performance and service concerns very seriously and want to make sure we have completed everything we promised and performed it correctly for you. Lastly, I would like the opportunity to work with you again if possible, and would appreciate another chance to turn you into a 5-Star customer. Thanks again for bringing this concern to my attention. Bill Baley - Owner of C. I. Services, Inc.
Our roof was blown off by a wind storm. Somehow C.I. Services fit us in before the rains and got it watertight. There efforts are appreciated.
By Jason
C.I. Services is prompt and professional and have same day service when applicable. Scheduling work is fast and easy. They have never failed to find the problem spot/area and cleanup is never an issue. I've been using C.I. Services for some time now and with good reason.
By BGallegos
Response from C. I. Services, Inc.· Jan 20, 2022
Thank you so much Bill for the excellent review! We so value you and our relationship with the Norm’s team. Thank you for being such a great customer! Bill BALEY
My company has been a client of C.I.Services for a number of years. They replaced the roof of our commercial building and have provided annual maintenance of it since. During a recent storm, we detected a leak in our roof. I contacted C.I.Services and they had two technicians here within an hour. I was amazed, knowing that they were probably inundated with emergency calls. The technicians worked in the pouring rain, yet never did I feel they were rushing through the repair or annoyed at having to work in inclement conditions. They were courteous, patient, and efficient. With C.I.Services, I feel like my business is important to them, and I appreciate our long-term business relationship!
By Jenni N.
Response from C. I. Services, Inc.· Dec 21, 2021
Thank you so much Jenni for the excellent review! We are very happy and blessed to have you as one of our wonderful customers!
Great services, great timing and scheduling.
By customer
All work completed as agreed and on time.
By customer
Response from C. I. Services, Inc.· Nov 20, 2021
Dan - thank you so much for the great review! Looking forward to our next project together. Bill
