CignaReviews of cigna.com

I would give them a 0 rating if I could. Myself and 3 family members changed to Cigna Health Springs this year a terrible mistake. I'm paying high co-pays with medications that I paid 0 co-pays with United Health Care. My brother broke his hip and needed impatient therapy and they won't except White Oak Manor in Lancaster SC. They are trying to find a facility out of town. I spoke to the head doctor over therapy at MUSC and he even said Cigna Health Springs was terrible to deal with. So people beware before signing with this company

Cigna was ok until this Medicare Plan started. They automatically signed me up for it. I received an invoice each month. I paid them not really understanding what it involved. Then I received checks for 1.80 as overpayment. No way to opt out. I have different insurance now for 3 months. Still getting monthly invoices from Cigna. Can't cancel because "my account is inactive. What a pain.

My wife has been in severe knee pain for months, finally went to the Doctor, after 4 weeks with cortisone shot she was still in severe pain and Doctor requested an MRI Cigna DENIED the MRI because she had only been in document pain for 4 weeks and Cigna wants you to have at least 6 weeks of sever pain. What kind of a SADISTIC PEOPLE ARE THEY! Cigna SUCKS!

Cuidado: Cigna es una mala elección de plan médico ​Mi experiencia con Cigna ha sido sumamente frustrante y costosa. Si estás considerando este seguro (aún si es o no a través de Amazon), te recomiendo que no ignores las señales de alerta: ​Falta de transparencia absoluta: Nadie sabe informarte cuánto vas a pagar realmente por un co-pay. Es una falta de claridad total. ​Problemas constantes en red: He tenido problemas en cada visita, ya sea al médico primario o a urgent care. Siempre hay excusas sobre si el médico está o no dentro de su red, lo que termina generando cargos inesperados y exagerados. ​Costo vs. Servicio: El costo mensual es elevado, pero cuando realmente necesitas el servicio, la cobertura es deficiente. Básicamente, te quitan más dinero del que realmente aportan en beneficios médicos. ​Dificultad para cancelar: Es un plan del que es casi imposible salir una vez que te registras. Te mantienen atrapado en un sistema ineficiente. ​Conclusión: Si estás leyendo esta reseña junto con otras negativas, por favor, no las ignores. Este plan no es una solución, es un problema constante que afecta tu bolsillo y tu salud. Ahorra tiempo y frustraciones buscando otra opción. Incluso los representantes te hablan con un tono molesto. Hasta en eso es deficiente. ​Warning: Cigna is a poor choice for health insurance ​My experience with Cigna has been extremely frustrating and costly. If you are considering this insurance (whether it’s through Amazon or not), I strongly recommend that you do not ignore the red flags: ​Total lack of transparency: No one can give you a straight answer on how much your co-pay will actually be. There is a complete lack of clarity. ​Constant network issues: I’ve had problems with every single visit, whether at a primary doctor or urgent care. There are always excuses about whether the doctor is "in-network" or not, which ends up resulting in unexpected and outrageous charges. ​Cost vs. Service: The monthly premiums are high, but when you actually need the service, the coverage is poor. Basically, they take more of your money than they provide in actual medical benefits. ​Difficulty canceling: It is a plan that is nearly impossible to leave once you’ve signed up. They keep you trapped in an inefficient system. ​Poor Customer Service: Even the representatives speak to you with an annoyed tone. They are deficient in every aspect. ​Conclusion: If you are reading this review along with other negative ones, please do not ignore them. This plan is not a solution; it is a constant problem that affects both your wallet and your health. Save yourself time and frustration by looking for another option.

I received a call from a representative regarding my inquiry earlier today. The representative was very evasive and did not answer my questions about the plan, saying that the information would have to be sent to me in writing instead. While I was trying to ask additional questions, he became annoyed and eventually hung up on me. This interaction showed a lack of transparency and very poor customer service. Based on this experience, I would not recommend this company.

Mi esposa y yo llevamos 19 años en CIGNA durante los que el uso que hemos realizado de la aseguradora ha sido solo de consultas médicas y exploraciones complementarias. Este año 2026 me han intervenido quirúrgicamente de las vertebras lumbares, por lo que he estado 6 días hospitalizado. CIGNA valora mi situación de este año como alta siniestrabilidad por lo que nos piden a mi esposa y a mi un aumento del 30% de la póliza para la renovación. Es un abuso inaudito. Además hace 15 días me he operado de cataratas y he tenido que pagar el laser y la lente trifocal, en total 3.680€. La cobertura de CIGNA era inferior a la de la sanidad pública. Espero respuesta de CIGNA. ACTUALIZACION DE OPINION FECHA 10/03/2026 Lamentablemente la respuesta de CIGNA del pasado 09/03/2026 es estándar y no da solución a la cuestión planteada. No obstante he mandado un correo a la dirección que me indican en su respuesta y estoy pendiente de contestación.

Beachwood Dental in Zephyrhills Florida, are fraudulent and deceptive. I stated clearly that my visit was for a cleaning. The dental assistant two times told me that the cleaning would be definitely done after X-ray and exam. After the exam/ X-ray were done, then they told me that they would do the cleaning in my next visit. They lied/ deceive me. No respect for seniors. I called Cigna to no avail. Showed no empathy and disregarded my complaint. The woman so arrogant/ unprofessional. Now that office will still get paid.

You keep sending me secure emails I cannot access. I don't want your emails. I want my money back. You took it, incorrectly, from my checking account February 11. Today is March 4. Your representatives said it would take 15 days. Refund my money ASAP! I am a senior citizen with limited income. This is unacceptable, lousy customer service and disrespectful. Your client is pissed.