Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
191 reviews
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Shop premium cigars, humidors, samplers, pipes, pipe tobacco, and accessories at Cigars International. Huge cigar selection at great prices everyday.
Cigars International (cigarsinternational.com) has 191 customer reviews on The Fair Hearing, with an average rating of 1.5 out of 5.
Showing 2 reviews with 3 stars · Clear filters
I used to love CI. Great prices good selection. Just had to let the cigars rest in a humidor for a few weeks to stabilize after shipping like all mail order cigars. Recently, though, I have had problem after problem with my orders. The last 3 orders in a row ended with having a credit issued. I guess I am kind of ending up with free cigars from almost every order but I am waiting a long time and going through hassle for them.
By I.R.
Honestly absurd at how long these people take to ship an order. Ordered Tuesday night and I still haven’t received a confirmation email that my order has been shipped. Tried getting ahold of customer service and nothing. EDIT: Apparently my order was on hold for age verification, although I never was notified of this, I’m on the phone with them now and hopefully getting it straightened out. We’ll see how it goes
By Will P.
