I made or ordered almost a month ago…
I made or ordered almost a month ago I’ve never gotten a confirmation on my order being delivered and I never received my order
By Dylan B.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
257 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
CigarClub is a cigar membership and gift shop that handpicks cigars for you based on your taste preferences.
CigarClub (cigarclub.com) has 257 customer reviews on The Fair Hearing, with an average rating of 4.4 out of 5.
257 approved reviews, newest moderated first
I made or ordered almost a month ago I’ve never gotten a confirmation on my order being delivered and I never received my order
By Dylan B.
Fantastic product!
By Gus F.
Great quality and fun to try new cigars
By Kelly H.
When I signed up to begin receiving my gift, I simply choose the strength of the cigar that I liked, and after receiving my second shipment, I’ve enjoyed each one.
By Donna K.
Didn’t get any recognizable cigars.
By Daniel A.
Robin was great, there was an issue with knowing which cigars were what, and she helped. Next time I won't smoke half of them in 1 day and toss out the wrappers.
By Fred
Overall the experience is great, but I thought with signing up for the 10 cigar monthly subscription, it would’ve been 10 different cigars not two five packs of the same cigars. A little disappointed for how much the subscription costs.
By Kayli A.
The selection was outstanding!
By John C.