Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
273 reviews
The Christmas LoftSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The Christmas Loft is a family run business established in 1980. Our website, www.christmasloft.com is an extension of our three stores based in New Hampshire, it offers thousands of seasonal home decor, toys, ornaments, trees, sweets, Halloween decor and much. We offer fast shipping with tracking numbers, email updates, easy returns and a full time dependable customer service who are always there to help. Feel free to reach out to us via our live chat, or send us an email at [email protected] or call us at (603)745 8297 if you have any questions. After 40 years in business we know that our customers are number one. We love Christmas and what we sell and do and we hope that we can share that joy with you.
The Christmas Loft (christmasloft.com) has 273 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
273 approved reviews, newest moderated first
Very quick delivery and packaged well so nothing broke!
By Jacki S.
Response from The Christmas Loft· Jul 17, 2025
Hi Jacki, I'm so pleased to hear your delivery arrived quickly and safely. We take a lot of care in packaging, so it’s great to know everything made it without any trouble. Thanks so much, Stephen
My items were shipped quickly and. arrived in perfect condition.
By Nancy W.
Response from The Christmas Loft· Jul 17, 2025
Hi Nancy, Thank you so much for your kind review! I'm so glad to hear your items arrived quickly and in perfect condition. We really appreciate you choosing The Christmas Loft and look forward to helping you again in the future. Thanks so much, Stephen
Fast and accurate
By Romi G.
Response from The Christmas Loft· Feb 4, 2025
Hi Romi, I’m thrilled you had a positive experience, thanks for taking the time to leave the feedback. Stephen
This is my 2nd Cody Foster house from Christmas Loft...so far this site has the cheapest priced Cody Foster house when I was doing a price comparison...this company also provides one of best customer service, since these homemade homes usually come with a missing part or defect.
By Ynhi N.
Response from The Christmas Loft· Feb 4, 2025
Hi Ynhi, I personally love the Cody Foster houses, but they can be delicate, so we really try our best to make sure our customers are happy if anything happens. Thanks so much for the lovely feedback. Stephen
I was looking for some exact items on google shopping and I found this company. I ordered few things and picked the shipping carrier I wanted to use. They followed my order :) They shipped the items with the shipping carrier that I picked to use on my order. Thank you
By ELY M.
Response from The Christmas Loft· Feb 4, 2025
Hi Ely! I’m so happy to read this! We try our very best to keep our customers happy. Thanks so much for the lovely feedback. Stephen
Beautiful piece. Attention to detail is great. A wonderful addition to my “Possible Dreams” Santas collection.
By Kathleen
The four faux poinsettia plants I ordered are just lovely! They were packed beautifully, and they arrived very quickly. I couldn't be any happier
By Ellen D.
Response from The Christmas Loft· Feb 4, 2025
Hi Ellen, I’m sure they look lovely in your home! We have some new themed trees in our stores planned for those poinsettias too! Thanks for saying so. Stephen
Super fast shipping.
By Thomas B.
Response from The Christmas Loft· Feb 4, 2025
Hi Thomas, Thanks for the wonderful feedback. It’s much appreciated. Stephen
