Customer service is excellent
Customer service is excellent, very responsive.
By mike
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
442 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
1、45 Days Free Trial!2、1-Year Manufacturer's Warranty!3、Get the Trade-In Privilege!Welcome to CHOSGO Best OTC hearing aids for seniors. Discover advanced Rechargeable hearing aids, Bluetooth hearing aids, CIC hearing aid, BTE hearing aid, Provide OEM/ODM service, Find the perfect hearing solution.
Chosgohearing (chosgohearing.com) has 442 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
442 approved reviews, newest moderated first
Customer service is excellent, very responsive.
By mike
The devices are generally lightweight, compact, and comfortable to wear for extended periods. Setup and daily operation are simple, with easy-to-use controls. Noise reduction and multiple listening modes are helpful in various environments. Compared to traditional prescription hearing aids that can cost thousands, Chosgo offers OTC devices at much lower prices, which some users find great for mild to moderate hearing issues. I’ve been extremely impressed with the customer service from Chosgo. From the moment I had questions about choosing the right model to follow-up after my purchase, their team has been attentive, patient, and genuinely helpful. They responded quickly, explained everything clearly, and made sure I felt confident using my hearing aids. It’s rare to find a company that cares this much about their customers — Chosgo’s support has truly made the whole experience smooth and positive. Highly recommended 👍
By Bharti J.
Chosgo folk are very helpful and will take you through the process of understanding and purchasing your requirements including keeping you up-to-date with the shipping progress Well done Chosgo Good products and service It was a pleasure to purchase the Smartu Bluetooth Hearing Aids from you
By Manfred S.
Hearing aids were not performing as expected and I requested refund. They insisted in 5 star review in exchange for $100 partial rebate. This is very poor business practice, it's not about the money, it's about poor product and poor customer service
By Walter W.
The customer service reps are really great with questions and helpful.
By Elisabeth T.
I was excited to start working with the devices. The hearing aids are flexible to operate and comfortable to use
By James D.
The customer service I received when I had questions was very quick and helpful.
By JO A.
I recommend their products
By ELNARA A.