ChiquelReviews of chiquel.com

I bought one online, it wasn’t the color I wanted, I ordered one with blondes in it, came back it was brown, lol, not even close. So I had to pay shipping and send it back, I wasn’t allowed to try it on, when you send them back they have to come back as if it came from the factory, so what good is it of you can’t try it on? I did get a credit, so now I have to get another oneI mailed it July 2nd, they received it July6th, and never heard back from them so I had to call. They were fast at getting back to me. I don’t think I’ll buy again from them once I get the one from my credit, what’s the use if you can’t try it on….

I had 2 wigs in my cart at Shop.com. I never purchased them, but for some reason, shop.com must have had a glitch and put the order through. As soon as I received the notification about the purchase, I contacted Chiquel customer support to let them know I never placed the order for the 2 wigs. Yes, they were in my cart, but, NO, I DID NOT PUT THAT ORDER THROUGH! Customer Support gave me a hard time, even though it was right after I received the notification about the supposed purchase. I even CALLED customer service, so the wigs would not be shipped but I was told I would receive a callback the following day! I was not allowed to speak with anyone of authority, despite me asking for a supervisor! I did my best to make sure the wigs weren't shipped but I couldn't make someone talk to me! I got a nasty email a few days later berating me because the wigs had already been shipped. NOT MY FAULT! I ALERTED THEM IMMEDIATELY BUT THEY CHOSE TO MAKE ME WAIT A DAY BEFORE GETTING BACK TO ME! I was informed I was solely responsible for other customers not being able to receive their wigs because they had to track down the wigs they shipped to me, despite me making it VERY CLEAR I had NEVER placed that order! I immediately deleted the Shop app as they were so damn irresponsible by putting the order through without my authorization! Chiquel customer service told me that from now on, I would never be able to receive any exceptions from the Company in relation to refunds or exchanges. Chiquel is not the only wig company out there! WHY would I shop there again when I was treated in such a horrible manner????? I will never shop at Chiquel again, even if they were giving away wigs. I tried to let them know not to send the wigs, as I never ordered them, but it was their choice to put it on the back burner, then blame ME that the wigs were shipped???? NOPE, JUST NOPE! This is a horrid company!

Chiquel customer service was able to help me find a color that was in stock and in my wig of choice. Super responsive to questions. Very fast delivery.

Always great wigs. Fast delivery.

I am always happy with the JR HEAT, just wish there was another new shade l could choose. As l don’t like Catalina Blonde. Otherwise, delivery was good and the product l bought was very good.

I have not worn her yet but I do love her style, length and volume! I’m hoping the synthetic fibers don’t Matt like the other HR does.

The hairpiece came in a timely manner and in a nice box. I got a free mystery surprise, a comb. The hairpiece is very nice and was so reasonably priced! I'm really thinning on the top of my head and the clips go down lower, which is great!! My hairdresser was able to cut in more bangs, and shorten it a bit. It's such a nice hairpiece with just the right amount of curl, and heat friendly! I love it!!!

The quality of this Erika was great. As you know, each wig is slightly different. Maybe a little shorter, or maybe thinner, but this Erika was exactly right. Thank you for the great discount price.