Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,295 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Chiquel is the leader in the hair industry, offering high quality wigs, toppers, hairpieces & hair extensions. Available in human & synthetic hair. View our online store for all the newest hair industry trends & designs. We sell only the top name brands in the industry including Raquel Welch, Jon Renau, Ellen Wille and Rene of Paris!We aim to provide the highest quality products and superior customer service.
Chiquel (chiquel.com) has 2,295 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
2,295 approved reviews, newest moderated first
I have always been satisfied with my interaction with Chiquel. I have always been very satisfied with whatever wig I choose. Highly recommend!! ❤️
By Lesa P.
Response from Chiquel· Mar 27, 2024
We are so happy that you're happy Lesa!
I was pleased that I could exchange what I had bought and I found out that I could name the price. The only thing I was disappointed in was that there was no refund. It had to be an exchange.
By lreid
Response from Chiquel· Mar 27, 2024
Hi there! We provide full refunds on any item purchased at full price if you're ever unsure of a piece. : )
Customer service
By Theresa G.
Response from Chiquel· Mar 26, 2024
Hi Theresa! Feel free to reach out anytime!
Good quality hairpieces. Have ordered more than 5 orders. Everything received and as shown on their website. They stock reputable brand merchandise. Customer service was responsive when I needed to return a product that I didn't like. This is a good merchant.
By Janis
Response from Chiquel· Mar 25, 2024
We are always here to help Janis!
I returned my hairpiece which was not what it looked like on the website. It would cost $25 to post it back in the box so I sent it in a padded envelope. It was only a small clip in. They will not refund my money because it is not in the original box. I always buy from wigs.ca and have never had a problem. I will never buy from Chiquel again. #dobetter
By Anne M.
Response from Chiquel· Mar 29, 2024
We always allow returns, but we simply ask for them to be returned as they were received as stated in our return policy. If you receive an item you aren't satisfied with simply return it with the box it arrived in. : )
I have just ordered a second wig and waiting for its arrival. I have had a bad experience with a company I bought wigs for 30 years and paying US dollars and shipping costs. Then got ripped off from another company supposedly in Canada. I then ordered and received my first wig from Chiquel and was thrilled about the quality and now ordered a short wig that will be here by months end.
By Carolynn J.
Response from Chiquel· Mar 25, 2024
We will do our best to ensure you stay happy!! : )
Found a cute short wig just hoping it will match my white hair.
By Dianne S.
Response from Chiquel· Mar 23, 2024
We hope its just what you're looking for! : )
Their customer service is responsive and super helpful. I would recommend them all day and every day to anyone suffering from hair loss/thinning. You can even schedule a tele-meeting with them for advice and suggestions.
By RosieC
Response from Chiquel· Mar 23, 2024
We truly appreciate your support Rosie! : )
