Excellent customer service
Excellent customer service, good quality products.
By Shelly G.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,295 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Chiquel is the leader in the hair industry, offering high quality wigs, toppers, hairpieces & hair extensions. Available in human & synthetic hair. View our online store for all the newest hair industry trends & designs. We sell only the top name brands in the industry including Raquel Welch, Jon Renau, Ellen Wille and Rene of Paris!We aim to provide the highest quality products and superior customer service.
Chiquel (chiquel.com) has 2,295 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
2,295 approved reviews, newest moderated first
Excellent customer service, good quality products.
By Shelly G.
Very informative educational videos. Many practical questions answered,especially for first time buyers Access to free consultations too The wig felt great from the moment I first placed it on my head,comfortable and light just as described. It is easy to style . The colour was quite true to the description. Friends said they would not have known it was a wig! The quality is great,hair feels natural and I like the compliments I have received. I was pleasantly surprised that the wig arrived within a week of ordering it. I am looking at purchasing more wigs;so many choices. Thank you Chiquel for making my first time wig purchase so successful.
By Loretta
Very helpful and kept informed about delivery
By Angela
I Love Chiquel. Great customer service. Great with keeping the customer informed of shipping and if back ordered you are given options. Great easy to access website. Chiquel has lots of great sales and the best prices for high quality wigs. ❤️
By Shannon Cline S.
The wig was absolutly beautiful, but I have to send it back because it was to large. The hair colour was fantastique. Your people were a great help telling me how to send it back Thank you
By Christiane M.
I had a credit and decided on Alicante. It is perfect!
By customer
I love your products and as long as they last a bit will continue to be a customer!
By Josephine V.
Chiquel has wonderful service, both for purchasing wigs at a decent price and providing quick returns. This is my second Noriko Wynn wig. I enjoy the good fit and love the silky synthetic fibers. My first Wynnn is a dark brown that I really liked, but I turned 70 and feel I should try to add brightness' around my face. So I ordered Wynn in Sparkling Mocha and I love the color dimension. I've cut bangs in both and enjoying them alot. I wish there were more styles available in Sparkling Mocha.
By Colleen M.