Prompt and friendly customer service…
Prompt and friendly customer service was great
By Sara M.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,295 reviews
Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Chiquel is the leader in the hair industry, offering high quality wigs, toppers, hairpieces & hair extensions. Available in human & synthetic hair. View our online store for all the newest hair industry trends & designs. We sell only the top name brands in the industry including Raquel Welch, Jon Renau, Ellen Wille and Rene of Paris!We aim to provide the highest quality products and superior customer service.
Chiquel (chiquel.com) has 2,295 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
2,295 approved reviews, newest moderated first
Prompt and friendly customer service was great
By Sara M.
I love the sales and specials and mostly the videos of Amanda. It helps so much to see the wig in person and understand all the features. That's the hardest thing of buying online. One thing I wish could be possible is if the color swatches could be actual wigs on a stand. That little square is so hard to determine what it actually looks like on a whole wig. But thankfully youtube has a lot of people who post the wigs and colors.
By Brenda T.
Love the wig. Ordered a second one in different colour. Had to wait a few weeks, but you gifted me $10. I did notice that price on my second order has dropped though.
By Kathy B.
I love your wigs.The colours are really close to what you see on the web site.
By Monique
It’s so worth it to go to the boutique for a 1:1 consultation! I am a first time wig buyer so I couldn’t just pick a wig or colour from the website and I needed to learn how to properly put it on/take it off, and wig care. Tiffany at Oakville store was a wonderful consultant!
By Traci de la C.
Beautiful wig! Exactly what we were looking for. Perfect style, length snd colour. Looks and feels so natural.
By LeeAnne
As this web site is in Canadian funds I find it an affordable place to purchase my wigs when they are on sale. Delivery 📦 is reasonable & the products are what I expected. With USD conversion I find with the conversion to CAD funds I can no longer afford to purchase on a US website in USA
By Linda
The product was very nice. It didn't fit my head right. So I returned it.
By Vickie P.