Shipping
Took too long to ship.
By Staci
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
520 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
With groundbreaking styles season after season, Chinese Laundry lives at the forefront of fashion footwear. Chinese Laundry is the perfect expression of its signature combination of outstanding quality and value with a unique and inspired point of view. From stylish daytime looks in innovative fabrics and leathers to evening collections in eye-catching metallics and satins, Chinese Laundry consistently provides a mix of styles and trends that are ideal for today’s fashion landscape.
Chinese Laundry (chineselaundry.com) has 520 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
520 approved reviews, newest moderated first
Took too long to ship.
By Staci
Great service! Fast response and excellent product!
By Sergio
I love Chinese Laundry boots, and footwear.....true to size and prompt delivery
By Linda
I loved shopping the flash sale, my first ever! Checkout was fast and easy. My boots arrived 2 days ago and they are just like they looked in the picture. Thank you!
By Danette
The shipping was extremely fast. The shoes I ordered are great for pageants, super comfortable and stylish. I have really skinny feet and I feared the shoes might be loose, but they were perfect! I love my shoes so much!
By Priscilla
So comfortable and chic! Highly recommend if you are looking for a subtle statement shoe!
By Cassanova
Love my Chinese Laundry Kristin Cavallari Raylin booties! Gold on the heel has scuffed a bit, but otherwise so comfy and stylish!
By Meredith
The shoes I ordered are beautiful and fit perfect. True to size and exactly as shown in pictures. Will purchase shoes from this company again.
By Linda