Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
32 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Chill Mini Splits is listed under Energy & Heating in Nashville, Tennessee.
Chill Mini Splits (chillminisplits.com) has 32 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
Showing 20 reviews with 5 stars · Clear filters
I ordered a thing. They shipped it and the UPS delivered it to the wrong house. It was delivered to a gas station, definitely not the fault of Chill Mini Splits. They helped me contact UPS and find my package which was a pain. I'm completely happy with Chill Mini Splits and how they handled my issue. I would absolutely use them again.
By Gregory R.
First time ordering from Chill Mini Splits. The item I ordered was in stock and was delivered on time. I would order again from Chill Mini Splits.
By Steven
We recently completed the installation of the Mr. Cool 5th generation Multi Zone Air Conditioner and Heat Pump, 36,000 BTU’s with two air handlers, on 18K and one 24K. The install was straight forward as the directions are clear and concise. The unit sits on a cement pad and a stand to get it off the ground as I live in the Northeast. I decided to paint the line set covers to match the house color. I also hired an electrician to provide power. I would highly recommend a Mr. Cool system from chillminisplit.com as their website is easy to navigate and allows you to find the exact system you need. My purchase experience was seemless, fast and easy. 5 star! Jim Quinn Sent from my iPhone
By Karen
We had questions about the product being delivered they were able to answer our questions. The customer service was very great with this company I would definitely use them again. We did end up ordering extra parts everything arrived in good condition
By Maureen W.
Always impressed by the quality of Senville. Super fast and careful shipping by Chill Mini Splits.
By Darien K.
My experience was made great when my house began to cool.
By Bruce
After ordering the same product from Amazon and having it constantly delayed, I reordered from Chill Mini Splits. The order was delivered quickly with no issues. Thanks so much!
By Sandra C.
Response from Chill Mini Splits· Aug 14, 2026
Thank you so much for choosing Chill Mini Splits! We’re thrilled your order arrived quickly and without any issues. We truly appreciate your business and your kind review!
They were so helpful to us, we came to pick up our Mr. Cool and they helped acommodate us and got us connected with our AC asap. Would purchase from them again!
By Laura M.
Response from Chill Mini Splits· Aug 14, 2026
Thank you so much for the kind review! We’re glad our team could accommodate your pickup and help get you connected with your new MRCOOL system quickly. We truly appreciate your business and look forward to helping you again!
