On time and complete delivery
On time and complete delivery - always appreciated!
By MRA
Friday, November 6, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
32 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Chill Mini Splits is listed under Energy & Heating in Nashville, Tennessee.
Chill Mini Splits (chillminisplits.com) has 32 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
32 approved reviews, newest moderated first
On time and complete delivery - always appreciated!
By MRA
Parts came quickly and were the right parts.
By Mark D.
The install was very straightforward and looks great! Cools my space down perfectly!
By Tommy
The items were delivered in good order, but i did not realize that I needed connectors to join two line sets together, I thought there would be two mail ends on at least one of the line sets, so that I did not need to spend another $200 dollars and then wait for the unions to arrive!!
By Paul C.
The Mr. Cool was easier to install than I expected. It is working extremely well! It is keeping the sunroom at a very comfortable 73 degrees whether it is 54 or 81 degrees outside.
By CRB
I like the company, though I wasn't pleased with being charged $80 to cancel my order. The website is confusing, and I made the error of not realizing on Friday when I ordered that the system I ordered was not the Mr. Cool DYI unit. After reading the manual over the weekend, I called Monday morning to ask why the manual discussed needing to vacuum the unit. When I learned it was not a DYI, I had to cancel the order and was charged $80. I would like to re-order at a later date, but that charge was aggravating. Again, you need to mark the non-DYI with some indication in the header which afre non-DYI units. The representative was nice, and helpful hence I have marked an average three stars.
By Bryan D.
Once again-I have not installed the unit as I had gallbladder surgery and my friend’s entire household where I’m going to be installing the unit currently has the flu or Covid. I’ll let you know when installed and working.
By David W.
Everything went smoothly. Ordering, delivery, etc. This my second MrCool and I would definitely order from Chill Mini Splits should I need a third one!
By Chris H.