Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
246 reviews
Chill ChairSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We are Chill Chair. We design, develop and manufacture smart massage office chairs. We help stressed-out workers chill-out with a massage at their desks.
Chill Chair (chillchair.com) has 246 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 217 reviews with 5 stars · Clear filters
Great product and service experience Product is really good, and better than I could ever expect. I had an issue with it after a few months, but the team at Chill Chair was so responsive, and helpful, addressing my issue and getting me a replacement shipped so quick! Highly recommend
By KC
Chair looks beautiful and the massage is solid. Just wish the seat had a bit more lumbar support for all-day use
By Tom W.
I’ve had it for two months and I’m obsessed. Everyone who visits ends up trying it. It’s a massage chair that doesn’t look like a massage chair. Win-win.
By Claudio G.
The chair massage experience is amazing. It feels like an expensive massage chair. The customer support was also outstanding.
By Jung K.
Absolutely love this chair. Shipping was very fast. The first chair I received was broken and I contacted customer service. 5 stars as well for customer service. A replacement was sent the same day and I had it two days later. Once I got it set up I used full body mode and it was brilliant. I highly recommend the chill chair and this company.
By Rocky S.
The Chill Chair is the best desk chair that I have ever owned! It has so many massage choices for your back and even your butt! I never knew it had a butt massage feature when I bought it! Another bonus is that it can be turned into an instant recliner when your pull out the footrest. I like the fact that this chair does NOT have rubber on it because of an allergy that I have, that is a rare find for someone like me. This chair is comfortable and attractive! I get many compliments on the Chill Chair! You can also buy the "sole mate" which is a matching footstool that massages your feet. Go ahead and buy the Chill Chair because your back and butt will be happy!
By Dr. Billie J. M.
Very happy with our sole mate purchase. I bought it as a gift for my husband's birthday and he loves it. Delivery (to UK) was very quick and I found the customer services team incredibly helpful when I had a couple of questions. We'd definitely recommend the sole mate
By Anna B.
I had a fantastic experience with Chill Chair’s customer service rep Emma. From the moment I reached out with a question, their team was quick to respond, incredibly polite, and genuinely helpful. They made sure all my concerns were addressed and followed u I had a fantastic experience with Chill Chair’s customer service. From the moment I reached out with a question, their team was quick to respond, incredibly polite, and genuinely helpful. They made sure all my concerns were addressed and followed up.
By Jessica N.
