Absolutely fantastic customer service…
Absolutely fantastic customer service and excellent product well worth the money
By Simon D.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
246 reviews
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We are Chill Chair. We design, develop and manufacture smart massage office chairs. We help stressed-out workers chill-out with a massage at their desks.
Chill Chair (chillchair.com) has 246 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 217 reviews with 5 stars · Clear filters
Absolutely fantastic customer service and excellent product well worth the money
By Simon D.
Top drawer professionals with a product that is second to none. The best. I am so happy!
By Leslie R.
Bought the chill chair sole mate - it looks amazing and does a great foot massage but the best part was the customer service - 5 star.
By Sri
Excellent customer service!
By Benjamin R.
Their customer support team was phenomenal to engage with. They were prompt and thorough, and super helpful. The Sole Mate is fantastic and we are so happy to have found it, we have bought for multiple people. Thank you Chill Chair team!
By Dunya R.
We ordered the Sole mate which we love. When we had an issue the customer service was outstanding and the item was replaced quickly and with zero hassle. Brilliant!
By LizL
The customer service is outstanding! It’s not only proactive - it’s warm, friendly and highly efficient. It doesn’t hurt that the Chill Chair is absolutely FANTASTIC right out of the box‼️
By Aminah
Got my chair quickly and in perfect condition. I have used it several times now and it feels so good! I also have to commend their customer service. I got a follow up email making sure everything was good with my order and that I was happy with it. I wouldn’t hesitate to buy from this company again.
By Shari P.