Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
29 reviews
The Chicken Coop CompanySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We’re a family-run business that makes beautiful, functional chicken coops for backyard chicken keepers and small farms across the country. Whether you’re raising chickens for fresh eggs, family fun, or a more self-sufficient lifestyle, our coops are designed to be something you can count on - and something you can be proud of.Our coops are made with durability, comfort, and predator protection in mind. Every design is crafted to be both practical and good-looking, with thoughtful features that make chicken keeping easier for you and safer for your flock. From compact backyard chicken coop kits to larger setups for growing flocks, we’ve got options to suit every stage of the journey.We’ve come a long way over the years, continuously improving both our products and our customer service based on real feedback from customers just like you. And through it all, our goal has stayed the same: to provide high-quality coops and treat every customer like family.If you're looking for a company that stands behind its products and puts people first, we’d love to earn your trust. Thank you for supporting our small business - it truly means the world to us.
The Chicken Coop Company (chickencoopcompany.com) has 29 customer reviews on The Fair Hearing, with an average rating of 3.9 out of 5.
29 approved reviews, newest moderated first
So disappointed with quality, my rabbit chewed through the door within an hour so it's not useable AFTER 1H!!!!!! Website said it's grey, came pink.... Super cheao materials, horrible instructions, they labelled 2 parts completely wrong. If I could give 0 I would...
By Julia O.
I bought the Rhode Island XL, I knew for price it was going to be less than solid wood. The directions are useless worse than IKEA directions. We were missing parts. The screws you get with coop are galvanized so go buy you some wood screws. And when you screw be careful because wood is so soft it will split. I will be lucky to get 2 years out of this coop due to quality of wood. This coop is inexpensive but you get what you pay for.
By Jerry H.
We bought the rhode island red XL coop for 1500 and come to find out Home Depot has a nearly identical one for 1200 with much faster shipping options. The coop's overall quality is sub par. The wood splits very easily even with the claimed "pre drilled holes". The pre drilled holes are a little dimple that's cheap and useless because some of them aren't even lined up properly. Assembly wasn't terrible other then the splitting of the materials. 1 year now, there is a lot of weathering on the materials and I know I'll be lucky to get another year out of it. If I could do this again, I would build my own coop.
By Chris P.
It starts falling apart within a year, and after two years, it's trash. Even the screws they use are not galvanized, so after a few months, they rust; after 18 months, you will need to replace them. 18 Months after I purchased coop, the roof of the nesting boxes fell apart. I rebuilt it. The ladder the chickens entered fell apart within 18 months. The roof has warped, and the nesting boxes are falling off the coop. Stay clear from this company.
By Joe R.
I'm going to tell you that I am completely dissatisfied about purchasing a chicken coop from the chicken coop company. I figured they are located in Utah, I live in Utah, I'll help a small business, but when a small business delivers a product that is not superior, and overprices it, yes, definitely not impressed The first month was great, but after that, it started to deteriorate, I have loose boards, the screws to the hinges on the windows are not secure, and the metal piece that holds the bar to the door, has been not effective. In addition, the door does not fly as good as it should. Really come up with this comes time to, is, this is not made in America, these coops are made overseas with cheap material, and then piece together being shown that it's made in America. This coop is not American craftsmanship. If I could get my money back, I would take my money back, but now it is a complete loss. In addition, when they say that the XL coupe can't hold 10+ chickens, probably 10+ baby chickens. I would say that all of the coops sold by this company or better for brooding that actually holding chickens. I will never buy from this company again, and I recommend that you do the same.
By Bradley Trede L.
love my chicken coop it's perfect
By Permabear
We absolutely LOVE our coop! We purchased the XL Rhode Island Red coop last fall. With the harsher than normal winter we had, the plastic tray cracked and ultimately failed, but the company went above and beyond by sending us a replacement metal tray! Best customer service ever! We and our flock are very pleased with the quality and care provided and would definitely buy from the Chicken Coop Company again!!
By Robin A.
My experience with the Orpington Lodge. I am impressed by the company and their willingness to fix their product. My tray for the bottom of the coop rotted out after less than a year. I wrote the company snd they immediately sent me a new one. Anytime a company responds like that I am impressed that they want to keep their customers happy. That speaks volumes to me. I give the chicken coop company two thumbs up!
By Jennifer S.
