Kai is always helpful and…
Kai is always helpful and knowledgeable. thank you
By Nancy M.
Response from CHI Institute· Nov 14, 2019
Thank you, Nancy!
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
163 reviews
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Our Tribe aspires to enhance their human experience. In order to succeed, our Tribe requires the inspiration to wholeheartedly embrace their struggles and challenge their inner ego. With sincere intention, you can grow physically, emotionally. Once you’ve enhanced your human experience, be the positive change in our world that our Tribe strives to be!
CHI Institute (chi.us) has 163 customer reviews on The Fair Hearing, with an average rating of 4.9 out of 5.
163 approved reviews, newest moderated first
Kai is always helpful and knowledgeable. thank you
By Nancy M.
Response from CHI Institute· Nov 14, 2019
Thank you, Nancy!
Fixed it perfectly and quickly! Very grateful, love the product!
By Sally R.
Response from CHI Institute· Nov 14, 2019
We're so happy to know your repair went well! Thank you, Sally!
What a Great Group of People💕All so Wonderful,Generous, Talented and Filled With Light💫🌟
By Kathleen D.
Response from CHI Institute· Nov 14, 2019
Thank you, Kathleen!!!
The person I spoke with on phone correctly figured out what repair my I9 device needed, and repaired it to new working order. Very happy to have it back and use it. Turnaround time was very good. (About 2 weeks.)
By Nancy W.
Response from CHI Institute· Oct 28, 2019
Nancy, We are very pleased to know we were able to repair your Infratonic-9 and the repair process went smoothly for you! Thank you, CHI Institute
A power adapter couldn't be found by customer or the post officein spite of the tracking that it was delivered. When it was reported to CHI Institute, they promptly sent a replacement. What better proof that CHI has customer's satisfaction high in their priority.
By Peter C.
Response from CHI Institute· Nov 1, 2019
Thank you, Peter! We're happy to have helped to resolve the shipping issue. Regards, CHI Institute
Service and communication were excellent! The repair makes my device work and look brand new!! Thank you so much. You exceeded my expectations
By Susana O.
Response from CHI Institute· Nov 1, 2019
We're so happy to know we were able to return your CHI device to "like new"! Thank you for your review, Susana! Regards, CHI Institute
The E9, has made my horse into a completely different horse. From being stiff and sore all the time to never missing a beat. This is an amazing machine that I have seen work wonders. The company is so helpful as well!
By Benjamin N.
Response from CHI Institute· Nov 14, 2019
Thank you, Benjamin! We could be happier to hear about how well the E9 has worked for you!
I have used Infratonic 8 for years and just purchased infratonic nine recently. I broke my leg and it has helped immensely in the bone healing and pain. Thank you for this tremendous health healing tool. Love this company that has helped in all my healing issues over many years. Hugs to you Penny
By Penny Martel :.
Response from CHI Institute· Nov 14, 2019
Thank you, Penny! We're glad to help!