Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
165 reviews
Chef's Deal Restaurant Equipment CompanySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Chef’s Deal is your high-quality equipment supplier with the most affordable prices on products. We are not only just salesmen, but we are also well-informed and experienced experts that understand your business and the restaurant equipment we offer.Our employees aren’t just here to make a sale; they’re here to help you make the best choice for your needs.We want your customer experience to be painless. More so, we want it to be pleasant. If you have a restaurant supply question about a product, shipping procedures, a brand, or financing, we’re standing by to answer your questions fully.You’re not just a sale; you’re a partner. Our success depends on helping you succeed.
Chef's Deal Restaurant Equipment Company (chefsdeal.com) has 165 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
165 approved reviews, newest moderated first
We always come to Chefs Store when we need a new equipment and we work directly with our sales agent Ricardo Galvan. Every goes smoothly with his recommendations and always available when we need help with the equipment after purchase.
By Affouet P.
Very nice. A wonderful experience that it is
By Innocent S.
good service
By Michael F.
Salma was a professional and saved the sale with her actions. The manufacturer originally was backed up with orders and could not deliver until after Thanksgiving. Salma got Kitchen Aid to promise a date to deliver before Christmas. I got concerned about deliver and ordered a different model mixer. Salma provided me with her plan to convince me that she will deliver before Christmas and she did. My wife could not wait for Christmas to open the box to make her bread. She clearly noticed a difference in the needing and outcome when the bread came out of the oven. Thanks to Salma we got the results we were wanting with this commercial model mixer. The other mixer would not have been as robust as my wife would have liked, or the results.
By MJ A.
I initially was happy with the sales representative. They offered a discount from the online price and were able to add some parts we needed to the order. However, we have yet to receive our $5000. piece of equipment, $660 for shipping and nobody knows where it is. I can't get any help from Chef's deal regarding it's location and There is NO Info from FedEx freight. It is now 3 days after promised delivery and our piece of equipment has died and we are left with no replacement. I would not choose to do business with this company again.
By Brandon H.
Procurement Specialist Salma Noor went above and beyond what was expected with this purchase and delivery! She was fully engaged and professional from the beginning to best assure excellent customer service and delivery schedule. Her follow-ups were timely and very much appreciated. My experience with CDREC with Salma at the forefront has been nothing but top tier!
By James S.
Response from Chef's Deal Restaurant Equipment Company· Nov 17, 2025
Thank you so much for leaving this wonderful 5-star review! We're delighted to hear about your excellent experience with Salma — she’s consistently committed to going above and beyond for our customers. It’s great to know her professionalism and timely communication helped make your purchase and delivery smooth and stress-free. We truly appreciate your trust and look forward to serving you again soon. Thank you for choosing Chef’s Deal!
Chef's Deal corrected a mistake they made in shipping when I called. Then the item was shipped overnight. Great customer service! Thank you.
By Michael P.
Response from Chef's Deal Restaurant Equipment Company· Nov 17, 2025
Thank you so much for your kind words and 5-star review! We’re glad we could quickly correct the shipping mistake and get your order sent out overnight — your satisfaction means everything to us. At Chef’s Deal Restaurant Equipment Company, we’re committed to making things right and providing fast, reliable service for all your commercial kitchen equipment needs.
Excellent customer service! The item I wanted was out of stock and the representative Salma, reached out asking if I wanted her help sourcing an alternative item. I have never experienced service like this from an online retailer before.
By Monica
Response from Chef's Deal Restaurant Equipment Company· Oct 31, 2025
Thank you for your wonderful review! We’re thrilled to hear that Salma went above and beyond to assist you in finding an alternative when your item was out of stock. At Chef's Deal Restaurant Equipment Company, we take pride in providing personalized, proactive customer service that sets us apart from typical online retailers. We truly appreciate your trust and look forward to serving you again! Best, Chef's Deal Restaurant Equipment Co.
