Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
165 reviews
Chef's Deal Restaurant Equipment CompanySelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Chef’s Deal is your high-quality equipment supplier with the most affordable prices on products. We are not only just salesmen, but we are also well-informed and experienced experts that understand your business and the restaurant equipment we offer.Our employees aren’t just here to make a sale; they’re here to help you make the best choice for your needs.We want your customer experience to be painless. More so, we want it to be pleasant. If you have a restaurant supply question about a product, shipping procedures, a brand, or financing, we’re standing by to answer your questions fully.You’re not just a sale; you’re a partner. Our success depends on helping you succeed.
Chef's Deal Restaurant Equipment Company (chefsdeal.com) has 165 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
165 approved reviews, newest moderated first
Terrible company to do business with I warn everyone that comes across this website, I placed an order few days and then called to check on the delivery after talking to a very rude MANAGER who never let to speak she informed me that my order was cancelled and I should have received an email which does not exist. This is the time when we try to help small business and we regret it wishing I ordered with AMAZON
By Rahim A.
I have been asking for an ETA for the last 5 days. I still haven't gotten a definite response. It's important for me to know when I can expect the unit that I purchased for my health inspection. I am very close to canceling the order. I don't think is unreasonable to get an e-mail response.
By Irving B.
very easy to order. The website is fast and easy to use.
By Brian
Response from Chef's Deal Restaurant Equipment Company· Mar 18, 2022
Thanks for your review.
Great to deal with, quick response time, very helpful.
By New to Storage U.
Response from Chef's Deal Restaurant Equipment Company· Apr 12, 2019
We love hearing how helpful our people are, and we are so glad you ended up having a good experience with us. Thank you for your review!
Great Service from employees to management. We had a small concern about our online order and everyone jumped in to resolve it. We certainly appreciate it. Amit Patel.
By Amit P.
Response from Chef's Deal Restaurant Equipment Company· Apr 10, 2019
Thank you so much for your review! I'm so glad that our online team was able to take care of you!
Awesome Customer Service!
By THE GREATER FAITH T.
Response from Chef's Deal Restaurant Equipment Company· Apr 5, 2019
Thank you! We love to hear how great our employees do!
as a new business I had such a great experience purchasing all my equipments for my restaurant. I normally would price check everything before making a purchase but i didn’t with this order, even if the price wasn’t the cheapest I am still very happy with my purchase: excellent & professional customer service from helping me to choose my equipments to delivery everything went smoothly, they won’t try to get you to buy the most expensive products, they simply explained everything and offered the one suits my business the most. I can’t thank Nekon & Morgan enough for their help. I Highly recommend them!!!
By Sonia
Response from Chef's Deal Restaurant Equipment Company· Mar 11, 2019
Thank you Sonia! We love to hear about the great experiences our customers have with our employees!
Fast, friendly service. Found what I needed quickly.
By Dave H.
Response from Chef's Deal Restaurant Equipment Company· Mar 11, 2019
So glad to hear that! If there is anything else you ever need, don't hesitate to call!
